Customer Ratings & Reviews

Fridge works great super happy with Best Buy’s help on this purchase

Even if I never make a claim on this protection plan, the price was reasonable enough that the cost will justify the peace of mind I will have over the next five years. I've used the Best Buy & Geek Squad protection plans in the past and am very impressed with how the work. And I love my new LG fridge so much that I'm really hoping that I never do have to make a claim. The peace of mind for the next five years is well worth the cost.

Love this refrigerator. No complaints. Wife loves this refrigerator. At first she wanted me to buy one less expensive. I talked her into buying quality one time purchase. And she's been thanking me since.

My first Amana Refrigerator delivered had some scratches inside, door seal wouldn't seal & bottom bracket didn't like. Best Buy was happy to exchange & deliver my GE refrigerator I upgraded to. So far everything is perfect. (Day 1)

The agents helped me with a new refrigerator. Wish we could have taken it home that day instead of delivery

Geek squad baby!! Second warranty I get and they don’t disappoint

geek squad was a reasonable price. we have used it before. We know we made a good purchase to protect our new amazing fridge. The service at best buy rocks so we aren't worried because we know we will be covered.

Helped me when i needed them anytime. Everyone was super nice and patient. Wverh question was answered. My fridge tore up and they helped get me in the right place if they werent able to help me with a specific thing.

REFRIGERATORS ALWAYS ALWAYS !!! NEED A SERVICE CONTRACT

We got an excellent deal. It was open box. It was in great condition. We love it.

For the cost for 5 years of worry free on the fridge it was worth it. Hopefully we won’t need to use it but if we have to we are covered.

Love the size and options. The temp dial is tricky though, it takes a few tries for it to land where you want it. All in all it's good so far!

Purchased this for my dented/damaged fridge that I purchased on discount. Normally damaged items are sold as is, but they still allow warranty coverage!

From past experience with our last refrigerator geek squad has always been there for us

My wife and I purchased Geek squad 5 year protection plans on both a 65" high end (9500 series) Samsung TV which we really love, and a Samsung fridge. We haven't had need to call them for service but feel comfortable that we are covered for repair or replacement on both products which we purchased within the past 12 months. By shopping around we have found that the cost of the Geek Squad plans is lower than some of the competitive stores.

Recently purchased a refrigerator and they were exceptional in their help. They went above and beyond with the install. Would love the thank the gentlemen that came but don’t have their names.

I have not needed it yet. Let’s hope Best Buy sticks to their end of the bargain. I did contact the manufacturer for a replacement part, and they were super prompt. Fingers crossed

They did a great job with installation and where friendly

I got this to cover a TV for 5 more years so I don’t have to worry about something bad happening and having to buy a new one. Beat buy has always had the best service plans compared to other stores and it’s one of the main reasons I will always shop at best buy

So far all of my interactions with the squad have been very helpful and they are very professional