Customer Ratings & Reviews

Geek squad is great ! why would'nt you get this for your purchases. We ve used it 2x on particular products and Best Buy was amazing.

While the protection is worth the expense, if you have a Total Tech account, you get an even better deal. For a brand new item over $200, I always go for the protection plan. Best Buy has always been responsive when I have encountered any unexpected problems.

I don’t usually buy protection plans but after going through 2 refrigerators I felt compelled. The price was right and the peace of mind was priceless. We have not had to use it which is great but it is there if we need it.

Given the life expectancy of my purchase, adding the 3-year plan would make it well worth the price of the appliance and the extra warranty.

I purchased the Geek squad protection plan cause three years ago I had brought a Lg refrigerator and it was a piece of crap and my Geek squad protection plan had save me thousands of dollars. So that's why I had purchased the Geek squad protection plan again

Well, good news is that it’s affordable and available. Always purchase extra protection. It is pretty seamless however if your fridge broke it doesn’t provide you a spare fridge while you’re waiting for parts to arrive or your exchange. Also, if they decide to exchange say in year one, than you lose the original extended warranty, it is not transferable and not protated as a credit.

Hopefully i never need but if i do i know they have me covered

Geek Squad is great service, if you are buying appliances abd or extended warranty. Sales person Garett was very helpful, and went with whole process of ordering with great patience and no pressure at all. I will highly recommend. Money Worth spent

[Employee of bestbuy] This is a great product I should have bought the 13cu ft but this still is amazing.

It is very satisfying to have the protection plan as it has come in handy in the past.

The guys were very careful in the installation process as they had little room to maneuver in removing the old unit and installing the new unit. Took their time to ensure that no damage would occur during the removal and installation of the new unit.

Well, I haven't had to use them yet, so it's sort of hard to review. My hopes are that they will live up to 5 stars! I bought this because not all reviews were wonderful for the LG refrigerator. The price is reasonable for the peace of mind if my fridge doesn't live up to the 5 stars I gave it! So far... everything is great!

Awesome services from Best Buy. I will buy more appliances from this store.

Very nice and efficient response to our call. All though the wait time was a bit long,

Bought my refrigerator open box and add the warranty. After 2 years I had a problem with the water filter, I call, 1 or 2 days after the show up after 1hour done. They replace the part with 0zero cust and my refrigerator is up and running like a charm:)

The crew installed my fridge and I just love it. I purchased the 3 year warranty just in case there was an issue.

I haven't had a chance to use the service agreement but if I do it's there very happy with my purchase

Always recommend the warranty! Yes, most products come with their own but for those you generally have to work back and forth with the manufacturer, this is a pain. With the Geek Squad you can go directly into the store!

Just by the protection, you cannot beat the fact that they will exchange it for a new product if they cannot fix it.... I use to never buy it then few years ago i tried it out and will not put it on almost everything i buy.

I would recommend extend warranty to anyone buying anything over one hundred dollars because boom you get it replaced just like that and then you just purchase another warranty for the new product. You just never know when something will break