Customer Ratings & Reviews

Had ice maker problems, one call and appointment made, no questions and in less than 10 days repair completed, no more issues

A great upgrate. All my food is so much colder and it saves more energy compared to my last GE. Easy to use and better with a iphone.

so far so good, thankfully I Have not had to partake in this yet

first time returning an item using the Geek Squad extra coverage and it was a breeze. buy the extra protection for peace of mind.

Great value for a 3year plan. Hopefully i won't have any issues with my refrigerator, but if so im happy to know i can depend on geek squad to solve the issue.

We always get the protection plan it really does save you in the long run if something goes wrong with your unit

I haven't used them yet for my refrigerator but for other purchases I have & they're great knows what they're doing

Love having this protection. Had an issue with my refrigerator and they could jot locate anyone in the area to fix it so the plan relaxed it with a brand new one. Makes you feel good to have the coverage when you need it.

Purchased with our new LG refrigerator. Good value to protect our investment and avoid any near term warranty management issues.

The geek squad were so helpful and even though the fridge was so big they did a great job bringing it to my house.

I purchased a 5-year protection plan for a fridge which was delivered to a rental property. It is a safe thing to do since it is a rental. If anything goes wrong, the tenant can call and get it fixed.

This fridge is ok. Keeps food cold so that's the big thing. The only complaint I have is it's hard to fit most glasses well for getting water out of the door as the water comes out so far forward I have to hold the lever with a hand and hold the glass forward. Otherwise, nice fridge, just costs a ton as all of them do!

I purchased a set of appliances, but only bought this for the fridge since many had made comments about it in reviews. I hope the fridge lasts years, but three years of security should cover the highest risk period with the appliance. It may not be a needed thing, but I decided to get it.

I had to call the Geek Squad to service my fridge. The repairman was on time, helpful, fixed the issue identified a other problem ordered the replacement and showed me what I needed to do when the part arrived.

I am very happy with Geek Squad. I have used their repaid services several times and they even replaced a refrigerator when it was leaking and couldn't be fixed. They replaced it with the same model for no charge. They even reimbursed me for food that was damaged because of the leak!

Excellent company good service fast resolution, recommended

The agents were very professional - took care to deliver and set up new refrigerator and removed the old. Great Customer Service!!

haven't had to use the service yet but it's nice knowing if something goes wrong with our appliance they'll come and fix it.

I always purchase Geek Squad Protection. It is the best warranty on the market. I can make large purchases with the confidence that, if my item “messes up” or “breaks” it will be repaired or replaced without any problems.

This was a bit more than I wanted to spend, but I purchased the 5 year plan. I like the ruined food coverage, and with supply chain issues, felt it was a good value. Hope I never need it.