Customer Ratings & Reviews

Team provided excellent service installing and removing the old appliance

I think is good to have warranty just incase the refrigerator will fail & its gives you peace of mind that you are protected

Geek squad protection plan is by far the best Best purchase I’ve made for all my appliances.

Extremely satisfy with our Brand New Samsung Refrigerator:) I highly recommend purchasing the protection plan! I chose the 5-year plan! Keep up the great work Best Buy! #1 in my book:)

Geek Squad protection is the way to go. They have helped with other appliances in the past and did a great job!

Love this refrigerator however, had to have it serviced after only 3 months due to poor installation. The large round ice cubes are funa dn a real hit with the little ones. They last a long time so are also functional.

They are always friendly and professional when needed !

This is the best insurance on appliances, patronize it.

I have not used this yet but I wish I had since the dispenser on the refrigerator is not functioning properly since delivery

The 5 year extended warranty is a better offer. Originally we had the 3 year but since it got close we feel the 5 year will give us more time in case anything happens

I bought this when I bought my new refrigerator to ensure it being replaced/repaired if needed. I don't understand however, why I keep getting offers to purchase it again--as supposedly it's warrantee will expire shortly.

Glad l bought the Geek extra warranty. Peace of mind when l need it.

Made the ease of adding the warranty to our fridge after purchase a smooth and seamless process.

Love the refrigerator and the customer service experience. The fridge was used and not open box. Still love it !

Haven't had to use it yet, but I've used it in the past on other products and the protection has been good to me.

Very good value. I like the fact that not only is my freezer covered by the geek squad plan but also the food in the freezer is covered as well. This was an important factor in my purchasing this product. I also like the reputation that the geek squad has for resolving customer issues.

Haven’t needed it so far. Fingers crossed! When I read the fine print of the offer and that it what is useful toward, I was convinced to go ahead and purchase it. I feel like it will be a good value over time if a repair is needed. Also, it covers maintenance items.

This Fridge is great for our 8 member family . Everything has a place without looking so cluttered . It’s spacious and easy to clean .

I would always recommend geek squad protection they replaced my refrigerator with no problems brought it to me set it up in my kitchen very much worth the money

Love geek squad. That’s the main reason I buy from Best Buy. Easy. You don’t have to register it since they do it at purchase.