Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4626 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 4,626 reviews
  • Rated 5 out of 5 stars

    Fridge was delivered smoothly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 3yr plan to go with my brand new fridge. Haven’t had to use it yet as the fridge was just delivered this past weekend on 18Apr2021. Fridge was delivered smoothly and installed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bring your stuff to the shop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you are considering the size of the product when buying. If the size of your item doesn’t fit to a certain category, you will have to bring the item to the shop to get checked out. Example, deep freezer. Yes, bring that thing to the shop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous well known branded refrigerator had cooling issues. So I purchased a new refrigerator. For peace of mind, I also purchased two years of extra warranty. I hope I don't have to use this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anybody because it is very spacious,easy to clean it also has so much features to make things easy for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection since appliances always run into issues. Geek squad protection has saved me many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and friendly. A some people Love the fact they have this warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called the Qeek squad about the dent on my new Samsung refrigerator. I decide to see what kind of discount I can get for it. I was very happy with the amount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the plan. Smart move and piece of mind is priceless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, I recommend it 100%. beautiful and very functional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great People

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FAST Friendly got in got out respects privacy n properties get the job done efficiently n effectively

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the geek squad as of yet! I am happy to know that I have them there if I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son and Daughter in law. They love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services always promt. Very couteous and very friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Added protection means peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the refrigerator was an expensive item and we rely on it daily, we purchased this added protection just in case we had any problems. It gives us peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Get!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on a open box refrigerator... fridge looked great but you never know what could of happened between it being opened, returned and put back out for sale. That's a lot of back and forth. Now I'm not too worried about it because I know I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea - haven't needed it yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5-year protection plan seems good for durable goods (like refridgerators) - I've had shorter plans for other products and have not had to use them because there have not been problems with the products. I assume that BestBuy provides the service it propmises.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great warranty, great install

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Will always go with geek squad. Great and knowledgeable crew. Great protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy warranties are the best value, and protection of all the major retailers. I have warranties on everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took care of me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got this service. My fridge needed to be replaced because it had a problem and they worked it out smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replace my fridge what went out after one year, protection plan worked very well

    I would recommend this to a friend