Customer Ratings & Reviews

I haven't had to use this yet but am so happy i bought this.

Best Buy geek squad protection is the best warranty and a must for any purchase. They replace faulty products or replace it no questions ask. Better than manufacturers warranty.

They came on in took only minutes to hook up with no problems.

We always purchase the extended warranties with any major purchase. The Geek Squad was a savior when we purchased our Sansung refrigerator several years ago due to ice maker.

This fridge is by far one of the best ones we have had. Freezer and fridge space is huge!

helpful when needed and quick resolutions- so far no issues with product

I think that this is the most aggresive guarantee on the market. Excelent option to protect products!

Ok so this is a great thing to have no matter what. It give you the extra protection you need. Best buys geeks are top of the line! They knowledge about the products are sensible to no one!

We signed up for the warranty and hope to never use it. We shopped around and Best Buy had the best service package for the best price. They actually use their own "Geek Squad" versus many others that contract out. Fingers crossed.

It works perfectly. Thanks Best Buy for be trusted and tested

We had some trouble with my dryer, and had no idea what it was. Turns out it was a piece of clothing stuck, but luckily we had bought the protection plan to help in case we ever needed it. Saves on calling others to service appliance.

I have used the Geek Squad service many times for various things. I have always been satisfied with the professional service, knowledge and resolution of what I'm there for. I will always take advantage of the Geek Squad service.

Have not had to use this yet but I definitely wanted the protection for my new fridge

Nice having the peace of mind knowing that if anything goes wrong it’ll be taken care of.

The agent install our ref when they delivered since the we don't have any problem at all, the refrigerator was shiny and it easy to clean

My TV was installed with a greatest of care and everything was explained to me in detail. My freezer was delivered and installed with the same amount of care and concern.

Just nice to know I have the protection plan. Why spend thousands of dollars and risk not getting an extended warranty. Also the price varies depending on the price of the item.

great warranty program i have not being able to use it but they offer great services

Excellent service. When I call for service, they respond immediately

Excellent services. Great people when you need assistance