Customer Ratings & Reviews

havent need to use there service for my fridge got the protection just as a back up incase we needed i do have there protection on other items and there repairs and services are outstanding

Would highly recommend purchasing protection. Geeks are always available and if a problem exists they will let you know and recommend the best option, whether to return or fix item.

[Employee of bestbuy] This protection plan is a MUST! It saved me $1000 from buying a new Tv

Purchased a Whirlpool Refrigerator after a year of having the product, I began having difficulties. Having the Geek Squad Protection Plan, I was ultimately able to replace the product.

The geek squad is dependable and trustworthy. I’ve never had an issue.

This items came just as i thought and we love it!!

Knock on wood haven’t needed to use geek squad yet. But it has been a peace of mind to know that we can get any problems fixed on site for at least the first the three years.

As we all appliances these days it seems "efficiency" trumps "longevity". So having a little extra peace of mind for larger purchases is worth it. The benefits provided in Best Buy's protection plan are best in class.

Have not had any trouble with the refrigerator.Not used

It is a 50-50 tossup when dealing with geek squad. Sometimes they are attentive and go above and beyond the call of duty while other times you’re sitting there for hours with no solution dealing with someone who really doesn’t know what they’re doing. It’s a 50-50.

After I bought my refrigerator I noticed that most owners in the reviews complained that their frig failed soon after the one year warranty was over. Have not quite reached one year yet, and have not yet needed the extended warranty.

Geek’Squad has always went the extra mile for me, through all the problems I have ran into with dealing with Best’Buy staff in the stores, and problems in general.

Great staff at the location we go to. Very helpful, knowledgeable and assisted in loading our items.

In today's world of uncertainty BestBuy warranty gives you a peace of mind. Being local they are very responsive and feels more trustworthy.

This is a very good fridge it’s roomy I can fit all my items in it perfectly

I've had the Geek Squad Protection for other appliances and their service has been excellent.

Great knowing i am protected for 5 years of service with professionals

Hope the refrigerator last long enough so I don't have to use it.

I have not had to use the plan. But better safe than sorry. I did read reviews from people and they recommended as refrigerator had problems down the line.

Haven't yet had to use the protection plan, but having it provides peace of mind.