Customer Ratings & Reviews

great service! Gives you peace of mind for all your appliances!

I used the warranty to replace my fridge . I had no issues with the claim

The Best Service and 100% professional.. A pleasure to deal with... easy from problem to total satisfaction. The Pinecrest Best Buy is the Best store in Miami...A++

I bought this with my Samsung refrigerator and it came in handy when the refrigerator stopped cooling they gave me full credit and replaced it by letting me pick another one.

A MUST- HAVE as Best Buy 1st delivered us the wrong fridge and then brought us 3 different fridges that did not work!

Bought this for my fridge. Have had issues with my fridge from the 1st month. Since whirlpool never did anything on their end to fix my issue I called Geek squad and got a tech to come check my product. The tech came out and said the fridge showed everything normal but he clearly sees what the issue is. Never heard again from them and have not bein able to get my issue repaired or replaced.

Excellent offer to protect your investments. Great value and great customer experience

This is the third one I've got for my relative! Great choise!

I bought the five year protection for my new freezer for my piece of mind great value

I purchase the extended protection plan, hoping to not to use it but if I need it I know it will be there for me.

Best buy is great at honoring warranties. Will always get them.

Great team... Always available.. Their knowledge is outstanding

I guess it’s pretty cool. Never needed it for a fridge. I use it on my Xbox controllers all the time. Basically just trade them in when worn out.

We always feel better knowing that when the manufacturer's one year warranty expires, the protection continues. Haven't had to use for this item...yet.

I just purchased my refrigerator and haven't needed to use the warranty yet, but I know it is very handy when appliances get old and break down, fixing becomes very expensive to pay for parts and labor. I think it is a good choice to have it.

It better to get warranty on high price ticket items because if you decide to cheap out it can come back to hurt your wallet it repaireds.

I haven't needed to use it yet but have bought before and was glad I did

Great knowing that one of my most used household appliances is covered by insurance. I hope that I never have to use this in the future.

We purchased to extended warranty plan on the freezer because the last freezer went out and over $200. of food had to be thrown out and it was covered.

With all electronics getting more complicated and expensive it is nice to have peace of mind that any issues will be handled competently.