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Customer reviews

Rating 4.5 out of 5 stars with 4626 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 4,626 reviews
  • Rated 5 out of 5 stars

    Good freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer it really does the job and is very handful also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is well worth the price because it is much easier to use than the manufacturer's warranty.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pretty nice fridge but ice make is an issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all, this is a very nice fridge. We had a problem after awhile with the ice maker though. Had it replaced free because we were under warrenty. The real issues we had were with the delivery people. The rudest and most incompetent people we've ever dealt with. The morons almost flooded our kitchen after they left. No one at the Geek Squad could help us. I had to personally go to the store and speak with a manager who gave us a small compensation. I will probably not buy any large appliances from Best Buy anymore. Too many problems with delivery people and customer service.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We’re sorry for the inconvenience that this caused you. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the warranty but so far I’m happy with the services that I’ve received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase 3 years of warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase warranty even within 60 days of buying product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you may need a warranty, but it feels good to know that you can purchase one at a affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is worth the money. I am not super tech savvy so this will be a great asset when I have any problems. They are going to come out next month to install all my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a warranty on any appliance. Geek squad gives great support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good we don't have any chance to ask the service but good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. If I could get geek squad service for items I purchased elsewhere I would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the extra cost...guys were courteous, quick, professional and did any excellent job with unwrapping, installing and hooking up my new refridgerator!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you can see we do quite a bit of business with Best Buy. Good selection, great prices and the best hassle free protection plan I've ever had to deal with. Things break, usually out of warranty, be prepaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal on 3 year Geek protection plan. You never know when you might need a repairman and 3 years for no cost to you with this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased five year geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a three-year warranty instead of the five year warranty I went into the store and it was very easy to change geeks one warranties are the best in the game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont know what i would do without geek squad and their awesome help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take It Away!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were on time and did a great job. We were satisfied. We love the service where they haul away your old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Space!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the perfect purchase allowing space and functionality together as one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for getting installation and rid of old appliances. The guys were in and out in just a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't be with out this. Have had it for 7 years and happy with the knowledge and professional support of the employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a firm believer in getting extra protection on expensive appliances. They have come in handy more times.than not. Save your self the headache and money later on and get the extra protection. It is well worth it.

    I would recommend this to a friend