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Customer reviews

Rating 4.5 out of 5 stars with 4626 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 4,626 reviews
  • Rated 5 out of 5 stars

    Performs perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year, this refrigerator freezer has worked perfectly. No problems and functions beautifully.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goodness when need help whit may purchase very lovely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that showed up and installed the fridge were great. They were very quick and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always enjoy my Geek Squad Protection plans!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always relied on Geek Squad Protection plans for most of my major purchases, and have always found them to be reliable and timely in supporting my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always enjoy my Geek Squad Protection plans!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always relied on Geek Squad Protection plans for most of my major purchases, and have always found them to be reliable and timely in supporting my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The 5 year protection plan is the way to go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad 5 year protection service is a great add on, even though I may not need it, because of the quality appliances I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a must when you purchase appliances from Best Buy. we had to use this on our previous purchase and it paid off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Greek squad protection, its very convenient and no need to worry if something broke down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it..its does the job. Very easy to use and clean. Nice size gor storing.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great producf

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love this look! Great quality.. beverage center js fh

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    warm fuzzy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the warm fuzzy feeling of knowing we are protected in case we have problems in the future. Our Total Tech Support Plan even allowed for a discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t skip the added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you not want to protect your expensive fridge purchase for 5 more years? This covers you for practically everything you’d need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I break everything so it’s nice to be able to feel safe from my stuff breaking and being sol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I purchased the extended warranty to cover any unexpected issues

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Kitchen aid Refrigerator with an issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware of these service plans, these types of "warranties" seem harder and harder to use. I have normally purchased my large appliances from Best Buy because of the service plans, but I am considering going elsewhere in the future. Fridge has been having an issue and I called to get the fridge serviced, they tell me that the fridge has a warranty with the manufacturer for 10 years parts and 5 years labor. I spent two hours trying to get ahold of Whirlpool and finally talking to them they confirm that but the warranty does not cover the service call to see what is wrong with the fridge, so I am geek squad tells me this time they won't authorize the service call without a RMA number that I need to get from the manufacturer, so I have to waste more time now to get this information. I was a big believer of Best Buy and Geek Squad, this has changed by this whole experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely would say it's worth the extra money to invest in especially when they come to you to fix it and if out for awhile they allot money to replace your groceries if they can't fix in time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waiting to see if I need them for this item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet, but it was very easy to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get protection on brand new appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With appliances more high-tech and digital then they were five ten years ago, you need to make sure your warranting your information because you never know what's going to happen with technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must when buying major appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new Samsung double door refrigerator from BestBuy and absolutely need to buy geek squad protection. Have not had any problems with Geek Squad yet since I have not had any breakdowns on my fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great added product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good to have this added protection. You never know when you need it. Just pay for the plan and then everything else is free.

    I would recommend this to a friend