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Customer reviews

Rating 4.5 out of 5 stars with 4626 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 4,626 reviews
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to have warranty coverage for your appliances. Geek squad protection is way better than dealing with the manufacturer warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is super hero!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommend these guys they are all super super good in what they are doing!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt, Friendly Service Techs

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents delivered my refrigerator and television with fast and friendly service. My refrigerator was in place and up and running in no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great repair support and good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 2 occasions when my freezer needed repairs. The Service protection plan is a good option to get just in case you need oarts service in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DELIVERY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DELIVERY GUYS WERE VERY NICE. DELIVERY MANAGER SUCKED.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no issues with installation. Showed up on time. Worked efficiently. Didnt leave a mess. Plus 3 years of piece of mind.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Insurance for my new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the protection but have not needed to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room. Works great and love all the storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my fridge in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will never go wrong with the warranty. Now days so much technology in refrigerators that anything can go wrong and is very expensive to repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always purchase geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like your technicians, they are very knowledgeable, I wish you had a 5 year plan, 3 years is not enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel comfortable with the 5 years protection planning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have faith in the new appliances I purchased, but always nice to have some peace of mind if anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve heard real good things about best buys protection. Will see when the time comes and it needs to be used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guy did and great job! I would definitely recommend the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy always have good quality on their products and services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Coverage is good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always smart to get coverage for your appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money in case something goes wrong.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money in case something goes wrong. Especially with an item this size it’s nice to know that they will come out to your house if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Move!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't make a purchase of an expensive appliance without the 5 yr plan! Divide the cost of the plan by 60 months. Its a no brainer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and installed my fridge. They were cautious with my brand new wood floors. They were great. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad they answer all my questions and if anything is wrong with my items they fix it or replace with no problems and they are so nice

    I would recommend this to a friend