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Customer reviews

Rating 4.5 out of 5 stars with 4627 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 4,627 reviews
  • Rated 5 out of 5 stars

    Protection For Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for protection on your purshases items and a peace of mind not worrying about paying out your pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely need this. My LG refrigerator had a problem with the motor 2 years later. Geek Squad replaced it at no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection Is Important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add the Geed Squad Protection on major items. Their service is great and I have peace of mind. Even new items sometimes need attention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge delivery persons nice, professional, very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use my geek squad service, and must say I’m very pleased, and thankful I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always choose a five year extended warranty. Comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty you could possibly get. Any purchase i make at best buy, geek squad purchase is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents always help the best they can when needed for my MacBook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say, it's a warranty. Haven't needed it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge was nice very cold would recommend thos tp anyone looking

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    VERY glad I got this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without the squad protection, I'm sure we would have spent way more to repair our stuff. Very worthwhile.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    Fast & Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and professional service. I was very pleased with the quick delivery time and how helpful the people who delivered my item were.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    help with my fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome great customer service highly recommended at a fair price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to utilize yet for refrigerator but in past when we purchased for other items we were happy with service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good with a minor glitch that will hopefully be fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll let you know after I call them out to fix the main door again. It doesn't stay open and will "drift" back to the closing position which causes a problem when I am trying to load or retrieve stuff. A quiet unit, much quieter than my previous Samsung (7 years old). Has great features like one of the two bottom drawers can be used as a fridge area (to chill wine) or can be a freezer, depending on how I want to program it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad us decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent I guess, haven't needed to use it yet. :) !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable value for three year warranty, good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wahoo geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great! Haven’t had to use them yet but I’d say there good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this plan yet and I hope I do not have to. It is nice to know that Best Buy has my back in case something goes wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should always have a extended warranty plan for all appliances.

    I would recommend this to a friend