Customer Ratings & Reviews

Frig was repaired in a timely Manner, and product was replaced after it was declared a "lemon". However, we could not get the g. Squad to render the white glove service on the new frig. because they had already performed it on the original frig. Since we are in our 70's, setting up the family hub is way above our expertise. This oversight may very well be because they don't deal with lemons very often.

I’m glad I purchased the warranty. Nothing like having peace of mind after buying an awesome product!

A must purchase with any appliance!! Best Buy insurance is always top notch !!

The three year warranty is a plus. If I have any concerns I can call the geek squad

Confident knowing that should anything go wrong - it will be taken care of fast, and efficient. Worth the $ on the investment.

When you get to the counter always say yes to the extended warranty you never know when your product will have problems.

Read all of the protection information I had previously plans with Best Buy before no issues when it comes to the plans

I’ve yet to use my geek squad protection on anything yet but from what I hear it’s amazing and well worth it in the unfortunate event you need to use it.

Got this along with the refrigerator. Would recommend to purchase it.

Haven't had to use it yet but good piece of mind for outlet items.

Haven't had to use it yet but good piece of mind for outlet items.

Geek Squad has come to my rescue and has always been pleasant and helpful. A real must have just in case!!

II hope i don't need the 3 year protection plan i purchased for my LG 33 Refrigerator wiht Bottom Freezer: however the plan was very reasonable why take the chance

This service can be very valuable if you are not technically minded. For example, I had a screen issue with my iPhone and a small adjustment screw corrected it.

The extended warranty is a good investment for your product. I would highly recommend it.

Installation was fast and clean fridge was ready to use cooling system works great

Customer service is very professional, we are very happy.

Had Geek Squad coverage on a refrigerator. The ice maker went out three times and they let us pick out a new refrigerator for the same price we paid.

Excellent protection plan. No hastles. I buy these with every major purchase I make at Best Buy. Peace of mind.

Haven't had to use this yet for the freezer; but I've used geek squad in the past with a great experience.