Customer Ratings & Reviews

Hope we don’t have to use it but the price was right

The automated phone system is frustrating and so are the real people

I love Greek squad whenever you need them they are always there. Thank God I got protection

Hopefully won't need for ref, however have it if needed

Bought this plan as insurance , I just spent $500 out of pocket to repair 10 year old appliance, big mistake!

My food has been spoiling due to refrigerator settings, as the manual did not have any instructions. Geek squad helped me over the phone to set up the temperature but still I feel something is wrong with temperature as lot of stuff gets frozen and spoiled. Will call geek today.

Love the warranty her very easy to use gsp. Thank you very much.

I will never buy any thing again with out the GEEK SQUAD, They are awesome. It is a great piece of mind.

Not tech savvy, so need help in a variety of areas, Will be glad for the help

Great product for the purpose i have and i would recommend it.

Geek squad - ease of use when needing to replace an item. No hassle.

Great experience and very helpful and understanding.

Geek Squad always over achieves! Knowledgeable, polite and very helpful.

Geek Squad is the best way to solve any questions regarding your product.

With the very affordable protection plan we have peace of mind.

Just simply knowing my refrigerator has added protection is nice when unforseen things could happen!!

A must have! Best buy has the best return policy on all their items.

Amazing service from Best Buy and my purchase. Would buy again for sure.

Always good to have protection and insurance on all the electronics

Our refrigerator broke after 1.5 years and it could not be fixed by geek squad or the manufacturer so they replaced it which was great but what they don’t tell you is that you is that the 3.5 years left on the warranty does not transfer over to the new refrigerator. So we’re out $350 for the original warranty and spent $350 on the new warranty. doesn’t seem right.