Customer Ratings & Reviews

Haven’t had to use on this product specifically but they were good help

I am very satisfied with my warranty, in store help and over the phone has been very helpful.

This is a must have when you buy a new fridge. Had to use it right after they delivered it.

Hopefully I won’t need it but I got it for piece of mind

Never have to worry about any of my Appliances with this

Purchase a 3 year warranty for refrigerator that will come in handy

Haven’t had any issues yet, but heard geek squad is really good

I haven’t had to use this yet thankfully but I know that there protection plans are great

Got this cover to protect the stuff that I bought.

Best you can get for optimized repair of your computer

I always purchase it cs I think it’s a good investment for the item especially if it’s expensive...

The agent mounted my tv and did a great job thank again

Good protection plan for home appliances and electronics

Very Spacious refrigerator - lots of storage space.

Great to have customer support is awesome.all questions answered

Haven't had any issues with the fridge. Wished it had the LED lighting. Other than that for Fridge been pretty good

My Refrigerator started to die after 11 months. I tried to claim the warranty and they said I had to go through Samsung directly. Samsung saw there was only 3 weeks left in the factory warranty and drug the process out 3 weeks, then said the warranty expires an passed the buck to Best Buy warranty. Best Buy then took 4 days to schedule an inspection, another 5 days to schedule a third party repair tech, and then another 10 days to order parts and get the repair done. Meanwhile, my refrigerator is no longer chilling food and I'm stuck without a major aplliance. My recommendation would be to avoid warranties on major appliances. It woild have been cheaper and faster just to buy a new one fue to lost food, eating out, time spent dealing with bureaucracy of insurance.

We buy the geek squad on all of our big purchases. well worth it

I always get the 3 year extended warranty so after three years I can renew another extended warranty

I geek squad protection every time I buy anything from best buy