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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4570 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 4,570 reviews
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protected by geek squad. Service is always excellent and getting an appointment is never an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it and the kids love the color and the way the doors open up and the white inside and the lights

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Extend Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have an extend warranty for a piece of mind. The only two things I didn’t like about the warranty is, a three year warranty runs concurrently with the manufacturer warranty which means you pay for 3 years but actually get two years. The other thing is if you have an issue within that first year Geek Squad will directly to contact the manufacturer. That’s crazy, my thoughts are why am I paying you?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money for the protection! I don't have to worry of anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed it myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up at store and installed it myself. Did not use Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Keep Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Insignia refrigerator. I'm thankful it is there, though I've not needed it for this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect protection. Better than ....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peed for those instances where something unexpected happens. Such as. A Samsung fridge having issues lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only Buy my appliance and tech from Best Buy because I trust this Protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXTENDED WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying appliances it is recommended to buy an extended warranty on the product especially when you are putting the appliances into rental units. Renter are usually P IGs and don't care about using an appliances that they do not own. Just a thought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent company good service fast resolution, recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, I have Always gotten the geek squad and protection service on all my items I have purchased at Best Buy have nothing but the best things to say about it every time I’ve had an issue they’ve always fix it immediately and to my perfect satisfaction my recommendations is always Get their warranty as well as your geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, thankfully I Have not had to partake in this yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probably good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea how good this service will be. I'm writing this review one month after buying it. Glad I haven't needed it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a refrigerator and it was leaking after install.I called Geeksquad And made appointment but had to wait 2 weeks. I thought it should have been faster. They came out day of appointments and fixed fridge real quick. Very happy with the repair job that they did.i would recommend Geeksquad but they should hire more employees to cut down on the wait time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good back up to product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great back up to the product because if needed they will be prompt and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always friendly and professional when needed !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best insurance on appliances, patronize it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Setback, but good outcome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the time when something doesn’t work it’s a huge headache. Our new fridge quit within a week, called in and got a replacement. Replacement has worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to purchase after leaving the store. A great no pressure way to handle this, given about two months to decide and i wanted the extra reassurance with my appliances. Money well spent and geek squad is the best with service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection is always a plus.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extra 3 year plan. You can never have to much protection. My mind is at ease because now i have 5 years altogether. This refrigerator has 3 drawer compartments with water, ice machine ,plus a water diffuser that fills automatically. With any electronics always be protected.

    I would recommend this to a friend