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Customer reviews

Rating 4.5 out of 5 stars with 4572 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 4,572 reviews
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS WILLING TO HELP AND FINISH THE JOB IN A TIMELY MANNER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always provide outstanding support and service anytime I have a product issue. I would highly recommend spending the extra money to purchase one of these plans. It's better to have the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for what I hope it would cover if I would ever need to get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought in my refrigerator and set it up. Ready to make ice and keep the food nice and cool. Great job done by the GEEK SQUAD!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort for a small cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The comfort of knowing that our refrigerator will be fixed if a problem arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Product Protection Plan is great! You never know when you'll need it or if Geek Squad will be needed to repair/fix any issue. I always get the plans for my purchases as extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping we never need to use this but seemed like a great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Honest review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality very adequate amoount of space love ice machine and water dispenser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work was done in a very timely manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I called for service, the agent was on time and did an excellent job for what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks! ;)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 year geek squad protection plan came in useful. Glad I purchased it with the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend getting the protection it has saved me a few times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the extended warranty on refrigerators!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended warranty on refrigerators. The last refrigerator had to be repaired several times. It is worth the money to pay upfront for the expected repairs.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Good protection plan!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Best Buy's GSP on "high ticket items" and my experience with them have always been good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took care of me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got this service. My fridge needed to be replaced because it had a problem and they worked it out smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filter is very easy to use ,only with simple instructions was placed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great place

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always very helpful and very patience with you while you are trying to figure out what is right for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have for big purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always gotta get the geek squad protection. they are really great about returning damaged products and it's a very simple process if you ever have to return anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I compared several protection plans. This one beats HHGregg and Lowe's by miles. Sears is beyond expensive. This plan made the final decision for my place of purchase, because it was better and cheaper. Everyone is willing to match prices, but the protection plan is not something anyone can match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an extra money I bought to protect my purchases. It is worth if something wrong with my fridge. It is looks like car insurance. Used when needed but the quotes not going up if you claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my new fridge quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents removed my old appliance quickly and efficiently. The new one was put in place and hooked up very quickly. I got a quick tutorial on my appliance’s functions and a manual for further information.

    I would recommend this to a friend