Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 4572 reviews
(4,572 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad installed a refrigerator and the water line. They did a excellent job
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quality Geek Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy selects their people well when it comes to servicing your appliances. The Geek guys are always great and efficient and gets the job done with a smile! Thanks Geek Squad!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Bought protection for my Samsung refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After I bought my refrigerator I noticed that most owners in the reviews complained that their frig failed soon after the one year warranty was over. Have not quite reached one year yet, and have not yet needed the extended warranty.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
This is great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it you can cook alot of great food with no problem what so ever
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Waiting to see if I need them for this item.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use yet, but it was very easy to purchase.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always purchase a protection plan with a big appliance purchase. Appliances are not made to last how they used to back in the day.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Added Piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.when you need quick service - You'll be glad you made this part of the service. A well needed addition to calm your mind.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometime mom can't work the Ice maker, maybe i will help get someone out to help her
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
DELIVERY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DELIVERY GUYS WERE VERY NICE. DELIVERY MANAGER SUCKED.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
My freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my freezer, whereas it holds a lot of food and I just love it.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought geek extended warranty because of problems other people have had with refrigerators. Price was on sale so I spent the extra on coverage.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
5cu freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a 5cu freezer. The delivery men were very polite and professional. They put it where I wanted it and set itxup.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Linda. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!
Rated 5 out of 5 stars
Geek Coverage is good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s always smart to get coverage for your appliances
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ingome service is so convenient. The technicians are thouroufh and knowledgeable.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
bad warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible!!! The water tasted bad after putting in a new water filter. Put in a work order, they came out and said it was the water line connector that's causing the bad tastes in the water. They do not services anything attached to the refrigerator. The warranty only covered what is build on the refrigerator. Replaced a new water line connector, the water still tasted bad.
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek squad protection is an absolute must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is worth every penny you spend on it. Things just do not last the way they used to. When things break down they either fix it or replace it. What could be better than that
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use it yet. Hopefully won’t have too.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Delivered and installed my fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents are very professionals and they know what to do. They deserve 5 stars rating.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They called me after my purchase a month later to make sure everything is working and even give me the information for them to come visit and check that everything is working in order! Good costumer service!!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good to have protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When buying a product this expensive, you need some protection. But, haven't had to use it.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friend
