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Customer reviews

Rating 4.5 out of 5 stars with 4610 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 4,610 reviews
  • Rated 5 out of 5 stars

    A great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm finally getting around to a review after buying this last spring. I bought this for maximum easy storage for everything out of my garden and meat storage.there is plenty of extra room for prepackaged grocery store food even with the beef 1/4 and my vegetable.its so quiet you have to look and see if it's even running.its easy to keep organized and the 3 baskets are a boon for the things you tend to grab the most.i am exceptionally pleased with this freezer and the deal I got on it.why would I pay more for those name brand snob brands just for the name.insigna brand has been fabulous for me and the little bit of money it costs for the geek squad coverage I don't worry about anything going wrong.the geeks have given great service on everything I've bought at best buy so I'm confident this was a smart buy for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales guys was wonderful and reminding me about this so I bought it to make sure that my fridge will be running smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Reliable Warranty for Peace of Mind"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek Squad 3-year warranty with my Insignia 7 Cu. Ft. Upright Freezer for peace of mind. While I haven’t had to use the service yet, it’s reassuring to know I’m covered for any potential issues. The process of adding the warranty was simple, and based on Best Buy’s reputation, I feel confident that Geek Squad will deliver excellent support if needed. It’s a great option for anyone looking to protect their investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I get the service plan on most things I buy from here an haven’t had an issue yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service if anything were to happen. Definitely would get it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have a warranty. Great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended refrigerator Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty was a good price and something everyone should consider for new appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use my geek squad service yet and I hope I don’t have to. But it’s very reassuring knowing that they are there if I need them. Great job guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don't have to use this protection on my first Frigidaire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as an owner of an old house, i do not have many choices and this fridge was perfect. I was able to get it in through the narrow hallway and place it in the kitchen. the fact that there are no handles, it helped with having a decent size fridge that does not take up a lot of space. as far as performance, it is an excellent fridge. the price is much higher than larger fridges, but with not many options, this was the best. Happy wife Happy life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Little freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the size it holds a lot of food, but not so large it cant be easily stored. I would have given it 5 stars but this is my second one as the first one lasted 1 year and 2 months. They had a close out deal and i did buy the extended warranty this time. First issue with any insignia purchased appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great. They paid attention to me, listened and came and gave an immediate fix. I was very happy with all of it. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this refrigerator. My only one wish is that the ice cabinet for the ice maker were a little larger. If you fill up 3 or 4 cups full with ice, you're done, and have to wait till it makes more. However, the drawback to that would be losing the 3 small shelves that are right behind the ice maker. I can still empty the cabinet into the provided bin in the freezer drawer to accumulate ice and turn on ice plus to speed up the process. So, I'm glad they provided that as an option. If they didn't provide that, I would probably take a star away. I do recommend this fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store needs to do a better job in regard to the store warranty coverage. Had an issue with our fridge not being level. I called and was told that I needed to contact the manufacturer because the fridge was under warranty with them. The manufacturer sent out a repair man and he told me that it was the delivery men's responsibility to level the fridge and I should have called Best Buy. Be careful buying extended warranties from Best Buy because the coverage for the fridge overlapped with the first year of coverage from the manufacturer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with my new refrigerator. The storage capacity is excellent and it fits perfectly with my needs. I love the interior layout, which allows me to organize food efficiently and easily accessible. Additionally, the modern and stylish design perfectly complements my kitchen. The refrigerator is quiet and energy-efficient, which is also a great advantage. Overall, I am very impressed with the quality and performance of this appliance. I would definitely recommend it to anyone looking for a reliable and high-quality refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Trusted Protection with Hassle-Free Setup"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I haven’t had to use Geek Squad’s service yet, I’ve had a great experience so far. Purchasing the 3-year warranty for my Insignia 7 Cu. Ft. Upright Freezer was quick and hassle-free. Based on their strong reputation, I trust that if I ever need assistance, they’ll provide reliable and efficient support. For anyone wanting extra protection for their appliances, Geek Squad is a solid choice!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 Months, Defective Handle

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Bouch dishwasher this year and love it. So when my old fridge started to have problems I bought the matching black stainless fridge. While it was delivered promptly, the repair men did not hook up water or ice, saying that the line I needed was to long. (Ok?) When they left they left a big oil in my driveway stain from their truck (I left a message to let them know). Afterwards, I opened the handle to the Fridge door and it popped off the hinge. A new repair service was ordered weeks later. I was told the very specialisted part needed to secure the handle was never installed. He didn't have it, but told me he would request it shipped or I could go to the "hardware store" and get something as close as possible and try to do it my self. I requested the part be mailed. It has been 2 months, no part, no customer service follow up. I paid over three thousand dollars ($3000) for a fridge with detached handle.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for uploading your review. We expect our Agents to offer exceptional service and communication. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Love my Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge. There is so much room. Its easy to control and it looks great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No thank you

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an open box at Best Buy, and have had nothing but problems. The first one would overheat, etc. Whirlpool told me to unplug it. Exchanged for this one. This is the second one, but same model. It freezes all of my produce in the drawers no matter what I do. Waste of money. Although the staff tried hard to accommodate me when the first one had problems, their hands are tied from Best Buy. They can only do so much. I would never ever buy another open box or any appliance from Best Buy again. Off to shop for another fridge AGAIN. Hasn't even been a year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    3 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but glad to have the warranty

    I would recommend this to a friend