Customer Ratings & Reviews

I was certainly glad I had this coverage when my 2020 fridge began repeatedly failing after two years. In the end, after many, many frustrating phone calls, service visits and a difficult period dealing with Best Buy, their insurer, AIG, and the most difficult partner--LG-- I was given the full cost of my LG fridge to apply toward any available fridge at Best Buy. I was able to buy a great fridge, a new 5-year extended warranty, pick-up and installation and still have about $75.00 remaining, which was given to me as a gift card. The process was not easy but it worked and I know have a new fridge that I'm very happy with. The most frustrating part was dealing with world-wide call centers. Everyone was helpful but there was lots of dropped calls and inaccurate info.

Definitely getting the Geek Squad Protection to cover most problems that might show up in the next 5 years

A must to have especially on major appliances. Not a bad price too

Reliable refrigerator by LG that has a large capacity and three drawers for convenience!

HAVE NOT USED IT YET BUT IM GLAD I HAVE IT. Great to know I can call them if I have any issues.

nice protection and good service , i recomend to us

Always get the 3 year protection warranty to save yourself any headaches.

Very spacious and clean looking. The cooong settings are great! No issues, just wish the ice maker was included.

The chest freezer doesn’t need the geek squad. I don’t know what else I could say to finish this. This is the most I’ve written about one item. Hopefully, I’ve got enough words in dissatisfy you.

Almost always add this to my purchases. Works great the few times I had to use it. Would recommend.

Geek squad has been purchased for all new appliances and consider it well worth cost

Always get a GSP. Haven’t had to use it and i hope it stays that way.

So far so good, time will tell. Hope I don't have to use

Within a day of having our new refrigerator placed, we realize that something may have happened to the refrigerator during shipping to Best Buy. It was very simple and easy to contact Best Buy to get a new refrigerator to replace ours. The geek squad came out did their job and sent somebody to make sure that the job was handled correctly in addition to amazing technicians. I cannot recommend enough about getting a warranty with your appliances.

Never used Greek squad I wish and hope they will give good service.

The refrigerator works well. Just started having trouble with the bottom freezer. Called, spoke to an agent, came out quickly and was told what was wrong. Repair is coming. Thanks for quick response. Still love my fridge.

I love geek squad, especially for people like me who are not tech savvy they’re very patient and don’t treat you like you’re dumb, even though I am when it comes to technology

I’ve been using the Wirepol refrigerator for a month now, and I’m really impressed with its performance. It cools quickly and has plenty of space . The sleek design fits perfectly in my kitchen, and the energy efficiency is a great bonus. Overall, a reliable and well-built appliance—highly recommended!

I cant wait to utilize rhis service if need be! Im covered for years!

My refrigerator is excellent, I use it to store desserts and it is super spacious and easy to clean, I highly recommend it