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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4572 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 4,572 reviews
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good luck with geek squad when I have had issues with the refrigerator they come out and fix it within a timely manner. I recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always add geek squad protection to these investments. You can never go wrong!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I won't have to use it but it is good to have one. Our last fridge broke and we gave 250 to a tech and even then it was not fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for large purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek squad protection on a lot of large and small items it has definitely paid for itself on numerous occasions. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team installed the the refrigerator expertly using correct COVID protocols. They thoroughly cleaned the area prior to leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service woth investing in.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something definitely worth getting. Seves ad s little piece of mind when it comes to protecting my electronic investmwnt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to get the warranty on large appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it yet but having additional insurance (warranty) on an appliance is a good thing

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the looks of the fridge and worls great. A good buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy day. No issues thus far. I hope it doesn't get to the point of a complain

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great so if something happens to my refrigerator I can get it looked at without buying a new one

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Dezi. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good back up in case you get a bad electronic item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Problems so Far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with Geek Squad service protection. Have used for other products. But not this one. Hopefully, let keep it that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Protect your investments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got the extended warranty to cover my appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry-Free Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use this protection due to the care free and problem free of this LG REFG. It offers a great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have and you know when you need it that it will be excellent customer service. If in doubt get the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always you have to have this service. Without it you'll pay in the long run.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing Deli drawer. No help from customer support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is missing the deli drawer. I can’t get in touch with customer support to replace it. DONT purchase from Best Buy. Their customer support agents don’t answer the phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must Get Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must get especially when you purchase major appliances, we've had issues with our washer/dryer and it was fixed with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra coin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it, we had a minor issue and they replaced the fridge no questions asked. Will definitely be purchasing this for future items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking product, and very useful in my kitchen, and very spacious with my 2 door freezer it's a lot of space for my stuff.

    I would recommend this to a friend