Customer Ratings & Reviews

Please! This guaranty is for 3 years, only paid one amount $85?? Confirm?

Very responsive when in need. Excellent service for apliance service

Nice and friendly. I’ve used geek squad many times before ,The services has never disappointed me in any type of way.

The 3 year protection plan is worth the money....gives me peace of mind!

A must have, don’t hesitate or debate the necessity…

Last people who installed our refrigerator were AMAZING! Watch them Best Buy needs to make sure hire the right people we had really BAD experience with people installing our refrigerator. We had to almost change the same refrigerator 4 times because of their neglect installers. They even damaged our wooden floors. It was really a nightmare but Best Buy stepped up and made right! Such a good relief. Btw our refrigerator is the best, we loved it!

Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!’nnnnnnnnnnn

Love the 2 drawers and the inside water and water jug and the ice maker in the freezer it also has a easy access to the filter

I feel confident that I have it but don't think i will need to use it. Great product

Although we had to replace this unit twice, in the end it’s terrific. First unit had multiple issues: noisy when cooling, constant rattling, and dim interior lights to name a few. Replaced but installer broke one of the leveling pieces. Replaced for third time and experienced several month delay due to availability. Finally received new unit July 2021 and no issues to date. Beautiful unit, quiet, water and ice dispenser work great - great end to a long journey. Of note, throughout the exchanges, damage to unit, delays and rescheduling issues, Best Buy team members were always professional, courteous and helpful. Several went above and beyond. That’s why we stuck with it and continue to purchase from Best Buy.

I purchase the protection, however I have not had to use it.

Always great to have the Geek Squad on your side. Never used it but had the comfort knowing it was rhere if needed.

I bought this refrigerator 13 months ago and am very pleased with it. Haven’t had any problems with it at all. It is retro looking with the curved doors. Cools well. Delivery went great and they reversed the doors for me. This is smaller than my previous frig but holds everything I need for a one person household. Freezer is a bit small. I have thermometers in both freezer and refrigerator areas and they both hold temps well. Would recommend for people living alone or couples.

I will never buy another appliance without GSP because most appliances will not last 3+ years - like it or not, thats the state of the things today. We have also tried Assurion thru Home Depot and GSP is 100x better - the phone service is easier to use, the technicians seem to be more knowledgeable and easier to work with. One time, Assurion sent a "technician" that did such a sloppy job with reassembly that we had to have a 2nd appointment to fix their issues.

my chest was bought in to garage and set up where i wanted, i trusted Best Buy also believed it's always great idea to buy protection plans to protect your products, yes, i 100% recommended.

Nobody can be sure the appluances and the little electronic devices could last as we expected, even though we bought them bssed on besr ratungs snd reviews from well known manufacturers. Here cine witb Feek Squsd Waranty. Our Samsung side by side refigerator ran so well everybody in our family loved it. One day, suddendly the exhaust fan stopped working and another day the icemaker's levelor broke. Ine csll to Bestbuy care and Bestbuy just sent its agents over ti take a look. They pinpointed to problems and ordered the neccessary parts. Then thry csme ti make our refrigerator work properly again. Ni questuon asked. That kept our mind out of uneccessary worries about hiden fees of extravagant costs of repairing. Peace of mind. I recommend getting Geek Squsd warranty for all the stuffs we buy. Peace if mind. No hidden costs.

Always always always always always always get the warrantee at best buy

Bestbuy really has great customer service. I highly recommend

The best peace of mind that comes with every best buy purchase.

I have not used it yet but I am glad I had the opportunity to have a protection plan.