Customer Ratings & Reviews

Great warranty coverage that i can count on all tbe time from best byy

I hope I never need this but since I doubt the samsung will last 42 years like my previous Frigidaire, I paid for a 5 year extended warranty. I wish it was for 10 years. I will know if I recommend the Geek Squad only if I use them. I hope I don't but it is hard to say as I've only had the fridge 10 days.

I like the Geek squad, they have fixed my computers, mops etc,

The delivery people were very professional and careful with our new frig. They carefully loaded and carried it to the terrace level of the house. Installed the frig and gave us a quick run down of how to flush the water dispenser and ice maker before using it.

having little problem trying to solve my problems by phone but everything fix with the Geek squad people in the store

I called the Geek Squad the day after installation of my Maytag Refrigerator. I noticed white specs I thought were pieces of shipping styrofoam. They were nicks (scratches). The Representative informed me of my options, and resolved the matter.

BestBuy has a professional Team for Installation and they did a great job with all my Installations. There protection plan is a gem because they really take care of their customers. I would recommend this to everyone. I would never think anyone other than Best Buy specially for appliance purchases. Very good service and trouble free installation. Thank you Best Buy we love you. We like your guys dressed up professionally and courteous with their customer centric attitude. I am a big fan of Best Buy total tech support and plan to keep it every year.

Best, and most beautiful refrigerator ever made. I love, love, love it. One of my favorite purchases I’ve made.

It’s well worth it and always get this coverage on any appliance or electronic items we purchase at Best Buy.

The agents delivered installed and explained all the features of our new LG refrigerator. While doing so they were pleasant, friendly and professional. They took as ling as was needed for us feel good about our purchase.

The guys that delivered the fridge was great efficient and respectful!

Hope to not need to use it, but peace of mind knowing I have protection in the event I do. I have used GS protection in the past and it was well worth the small up front cost.

Purchased for peace of mind! Thought price was very reasonable!

The best feature is that the interior water dispenser and bottom drawer ice maker allow for a very large space available in the fridge. Purchased this to minimize the failure of the ice maker, which we had issues with in the past. So far it has worked as expected.

The delivery guys got the refrigerator in place with ease. No bumps or dings and brought it through a very tight opening without issues.

As I say, Greek Squad Protection is a must plus have because you never know when your purchase is going to break down or have some kind of malfunction and you end up paying way more than it cost to repair..so with the geek squad protection plan..you have NOTHING!!! to worry about..and you could be low on funds so having the geek squad protection is a must plus have..i have experience not having a protection and i said NEVER AGAIN!!! I'm getting the Geek Squad Protection Plan so that i can be STRESS FREE!!!

Super easy chat online (used my phone) told them the issue, needed a repair man to check it out (he was super nice,and submitted my issue for a replacement..

One never knows what will go wrong. Used to be you just plugged in an appliance and it worked "forever." Not any more. Although I always buy good brands that have great reviews, I have had minor/major issues over several appliances that required service after the manufacturers warranty ran out. Though not cheap, the extended 5 yr. protection plan has been well worth it for me and have saved me more than the cost of the plan.

Really nice fridge. day one I had a issue with leak inside the fridge that lasted a couple weeks. Samsung customer service thought it was the filter. It was replaced and we still had the leak. Turned out to be a piece the hold the filter that was cracked. Samsung did pretty well to get the issue fixed with no charge. I don’t have any issue now.

When I brought my refrigerator I also brought the protection plan. I was super excited when I seen Geek Squad. I have used the Geek Squad in the past and had lovely experiences. I highly recommend getting protection plan especially if it’s with the Geek Squad.