Customer Ratings & Reviews

Any time er purchase anything from Best Buy we purchase the protection plan.

Great deal on a five year warranty on my new Samsung refrigerator.

No worries with the extra added protection gives you peace of mind

Not really able to review. I haven’t used yet and hopefully won’t need to

Geek squad is very convenient. Allows for extended protection and services.

I have not had to use geek squad, yet. hope i never have to, to be honest.

Service plans are a must in this time day and age have to get used to using them to get my moneys worth

Geek squad comes to your home me and you a Kea care of any issues!

Seems okay but hard to get ahold of people at Best Buy!

I will never purchase another appliance without the geek squad protection.,

Thankful g For help when needed. Not technologically saves.

Best protections ever. Lets me sleep at night that I am protected.

I love the geek squad protection plans. They have great customer service

Bought it cause the fridge was so expensive. Hope I never have to use it

Freezer/Fridge went out on the evening of 4/22. Called Geek Squad around 9:50 PM, but they sent me over to LG because they weren't doing repairs. LG was closed. Called again on the morning of 4/23. Said they might be able to get someone out at the beginning of May. Told me to try LG. If I could get someone, they would reimburse me. So I will have to pay for the repairs IF they can be completed. Though we have lost $400-$500 of food already, I have some of it sitting on ice in the coolers that we had around the house last night. So I have to now have to tend to the coolers for 2 or more weeks? It says "We fix it or replace it." on the website? I didn't see "We fix it, or we will fix it in a few weeks, or we will let you find someone else to fix it." Now I'm getting a tech from from LG on the 28th. They "may or may not have the correct part" so they might have to come out again.

Timely friendly efficient knowledgeable clean. What else beats this

I always purchase protection plans geek squad they have excellent dervice

We got this protection plan due to the fact that we bought the item as an open box.

I'm glad I bought this, so no worries. I have the qeek squad on my side.

Love having the protection for all of my household goods