Customer Ratings & Reviews

Love this fridge! So much space - LOVE having the ice maker on the door rather than taking up shelf space. I was hesitant on “smudge free” but it fights off sticky hands and wet doggie noses with ease. The led lights are amazing and offer so much light. Love that it’s on the front of the fridge rather than the back - impossible to cover the light. Only thing that could make it better would be a light for the water/ice dispenser.

Excellent workmanship, coverage & service. Well worth the $$

Love having the protection plan Bestbuy makes their plan easy to use. While I have not had to use it for this freezer I did have a plan for our Microwave. We had a powersurge through the house that ruined it and they just replaced the product no problem

Glad tohave the assurance of support & repair. I've used Geek Squad before and was Very Satisfied with the experience. They were Kind, Listened Intentfully & Explained Service.

Very efficient staff and also very knowledgeable. Fast delivery also.

I am so happy I purchased the Geek Squad Protection plan for my fridge as my refrigerator broke down right right when COVID-19 started. Since the technician was not able to enter my home and given my refrigerator had broken down before BestBuy exchanged it for a bigger model. The model I got was actually bigger which was actually pretty nice of them. The representative I spoke with was actually really helpful and nice.

Great protection for my new fridge. Knowing that your investment is backed by a good protection plan

I highly recommend the Greek squad service it works great highly recommend

Some damage with the first freezer that was delivered. BB processed a new unit without any hassles. Delivery guys did a great job of getting the freezer into my basement and setting it up.

Perfect are very professional on the phone whenever you need them to help you with anything you buy from Best Buy

It is more spacious than our previous refrigerator. The doors have plenty of space for condiments and bottles of wine. The media hub is perfect for listening to music while you cook, and adding our own photos was a nice touch.

The service of the warranty was worth the price of the fridge.

Haven’t had any issues yet with the product I purchased the warranty for. But have just used a warranty for a laptop I bought a couple years ago. Son dropped my laptop and damaged it. Brought it in with one month left on geek squad warranty. No questions asked. They took it in and said 4 to 6 weeks, I dropped it off Saturday afternoon and got it back Thursday shipped to my House

The geek squad has always been helpful and very knowledgeable.

I think the geek squad protection, over all is a pretty good thing to have. Especially if the product can't be fixed they will replace. On large appliances though.. All I can say is maybe aske before you buy "who" they contract with in your local area for repairs. Our local area, the rouge Valley in Oregon, not a whole lot of options, and the people they did send out, HORRIBLE!! I had to call for my washer. He couldn't figure out the problem, and then, ordered the wrong parts, twice!! Best buy , finally replaced it with a new one. Kind of a buyer beware kind of thing. My interaction was a while ago.. So no idea as to how good they are now. They contract out large appliance repair.

Definitely a great deal in protecting our appliances

With so much technology in todays units the five year warranty is a very wise choice. You will be glad you have should an issue arise.

What is not to love about the extra loss coverage gives you. Why would you go without adding this to any major home appliance?

I love this freezer!!!! Standup is the way to go, this thing has so much room, it’s sleek and great visually and I couldn’t be happier. I may get a second one.

They get things done for you and make you feel like you got your moneys worth of protection if something goes wrong