Customer Ratings & Reviews

Knowledgeable but can get expensive. Fast service.

Never had to use it, but was glad to know it was there. GE only offers 1 year parts and labor, so have five years coverage was good.

Def recommend if your buying appliances. New and or used

It is always to be surprised by the stress free purchases and this was one of them.

This service is awesome and I recommend 100% buy this now you’re won’t regret it.

The agents who delivered my refrigerator were attentive to every detail. From making sure that it would fit through the front door, to making sure that their hands were clean and dry before offering to remove the packing material inside. It was a very hot afternoon, yet they were both very pleasant and courteous.

The chest freezer doesn’t need the geek squad. I don’t know what else I could say to finish this. This is the most I’ve written about one item. Hopefully, I’ve got enough words in dissatisfy you.

The Geek Squad people are always kind, knowledgeable and well with having the membership!

The agents installed appliance with no issues, and they were fast and courteous

I returned two Whirlpool side by side refrigerators because of problems. One of them the fan kept freezing up. And both of them the water for feeling glasses constantly leaked and shot out over the drip area. Did not have much for lights inside either. This GE refrigerator is the best refrigerator I've ever had The lighting system the LEDs are fantastic. You can adjust the shelves it has two drawers but you can also add drawers which I bought off Amazon there was enough room to put them on the lower shelf and still have room for tall things The sides of the doors are big enough to hold way more stuff including milk and juices. The freezer also has quite a bit of room with no problem even the door space is great. It is also quiet. A lot of room for whatever you need. We definitely love our GE refrigerator freezer it is awesome.

I love geek squad, especially for people like me who are not tech savvy they’re very patient and don’t treat you like you’re dumb, even though I am when it comes to technology

So glad I purchased this warranty. It was actually used soon after the purchase of a refrigerator which was defective, and froze all of our food.

I really love the size it holds a lot of food, but not so large it cant be easily stored. I would have given it 5 stars but this is my second one as the first one lasted 1 year and 2 months. They had a close out deal and i did buy the extended warranty this time. First issue with any insignia purchased appliance.

I fell in love from the first-time I saw it. Just so happen Beat buy had one on open box. Must have.

Always get geek squad support its always very helpful

The refrigerator works well. Just started having trouble with the bottom freezer. Called, spoke to an agent, came out quickly and was told what was wrong. Repair is coming. Thanks for quick response. Still love my fridge.

Geek Squad is amazing!!! They repair you broken items quickly and with respect. It' sad that items don't last anymore but at least they will help you

I used to have a warranty and it worked out. Sad that you feel now a days you need the additional warranty.

I purchased the Geek Squad 3-year warranty with my Insignia 7 Cu. Ft. Upright Freezer for peace of mind. While I haven’t had to use the service yet, it’s reassuring to know I’m covered for any potential issues. The process of adding the warranty was simple, and based on Best Buy’s reputation, I feel confident that Geek Squad will deliver excellent support if needed. It’s a great option for anyone looking to protect their investment!

This was a good choice for me as I've used it and it more than paid off.