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Customer reviews

Rating 4.5 out of 5 stars with 4610 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 4,610 reviews
  • Rated 5 out of 5 stars

    Excellent Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent option to buy peace of mind at a reasonable cost. The terms offered are very attractive. I was able to buy a lower cost product along with this extra warranty, which in my opinion gave an equivalent value as compared to a higher priced product and I saved a lot of money. I strongly recommend that one should go for the additional warranty offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful frig.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy to clean and spacious shelfs. Only rhing i dont like is the slow ice dispenser and small capacity. Keeps food cold and plenty of room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s every thing connected very well I will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great! I love that I could get 5 years service, one less thing to worry about

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not enough storage…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the fridge but realized it does not have enough storage. We actually had to purchase some storage containers which do work really well… otherwise we do love the fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i hope i never have to use these guys my product is very nice and running they are asking for a reveiw so here it is

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Crooked shelf, left packaging for us to do!?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad - Installed refrigerator, noticed small dent, but they left all the packaging and tape inside. Was a challenge and took us a long time to take all the packing components & tape off. Very challenging trying to figure out how the shelving went in especially the shelf that has a mini moveable shelf. And the plastic bin shelf that goes over the beverage center does not fit correctly and is crooked in how it sits.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product, and it's a perfect fit. Will buy LG again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought in my item with care and helped me to place connections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't always buy GSP, but I did for my refrigerator. It was nice that the saleman didn't try to oversell me. I could have bought 5 years, but he said I could buy 3 yrs now and then add to it for the same price in a couple of years. It was something that I wanted, but now I can try it for a few years and see how things go and decide if I want to add to it later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind, knowing that the fridge will be fixed for the term of the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant Surprise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our move to our new home and a freezer shortage going on, I bought one that was available, and I am pleasantly surprised how much I actually like it. The outside look is what first appealed to me, but the inside capacity is what really put a smile on my face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a reliable and knowledgeabl arranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding extended warranty to any appliances is always a good idea especially through best buy. We hope nothing breaks down on our chest freezer we bought but having the warranty will help us if something goes wrong. After all nothing is guaranteed to last as anything anyone buys.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The jury is out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this Samsung fridge for 4 1/2 days, paid for a 3 yr. extended warranty and there are now problems with the freezer. I went on the Geek "Help Chat" and the geek told me that a repair visit would start at $99. I then called the Geek Squad and was told to call Samsung myself. I certainly could have spent the $200 extra warranty money on something worthwhile, because this isn't.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed them yet! But sure am glad they're there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered my refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was fast and as expected. Will always use the squad for delivery and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feature at an even better price everyone was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with new refrigerator and Best Buy’s customer service and percs for doing business with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stainless Steel Samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator. I had been wanting a refrigerator like this one. I am very happy Citie Bank gave me the opportunity to own one. Everyone that visits and sees my refrigerator falls in love with it. Once I have pd off the refrigerator, I will try to buy a stove through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't buy protection plans. My last refrigerator lasted for over 20 years with no major problems. This time I did because it was cheap and comprehensive. Hope I never have to use it but you really never know. At least I don't have to worry about it now. Peace of mind is golden.

    I would recommend this to a friend