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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4527 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 4,527 reviews
  • Rated 5 out of 5 stars

    CAN'T BEAT BESTBUY *****

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DELIVERY WAS QUICK AND EASY. THE DELIVERY MEN WERE POLITE AND FRIENDLY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hrest buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice love how it make iceballs .. fit perfect

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth it!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel a sense of relief with having the five year warranty of this big purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a stainless steel oven with protection plan. Hoping its not needed one day, oven works great, accuracy on temperature are great, bakes fast n thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product can’t beat it well worth it great deal I would buy it again works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service! Heard really good things about it so I went for it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is good but sometime it’s too cold I don’t know wh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good but sometime it’s too cold I don’t know why

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets hope if i ever need to use this is as easy as its been in the past. Hoping microwave out lasts the protection plan..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the bast and big easy to organize and looks nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the Geek squad service agreement with my insignia freezer for 5 years. The price was fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my fridge quickly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery of my new fridge went better than I could have ever imagine!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the three year home warranty for the Refrigerator So far we have not had to use that warranty

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Incompetence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incompetence and lack of efficiency and customer service skills- unable to help with simple things such as scheduling a repair appointment. No supervisor is available to talk to one and phone calls are not returned!No one was interested in helping me to have the dryer properly installed! A saga over 1 week with no resolution whatsoever! I need to pay a handyman since what I already paid for - the geek squad service - does nothing!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator in 2019 and have placed 2 calls for repair. My first repair was done by Geek Squad on 10/20 Rep came out ordered parts. Order was complete on 10/21. Moving forward to 12/28 the ice maker making noises and not producing ice. Geek squad originally game me a date of 1/7/21 and now have moved to 1/21/21. I don’t have any faith that they will come out then. I have been out of ice maker since 12/28/20.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Subscription hope it works on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold this service subscription and am hoping that it works as intended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty okay deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how often it'll be utilized but we'll see

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    deal breaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    650.00 for a fridge service plan. Seems steep to me but significant other said it was a deal breaker

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stay away, delivery guys scratched the door, had to call for replacement, replacement doors were installed crooked and freezer door is dented, bestbuy geek squad says call frigidaire, and frigidare say i have to buy new door for $150

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Badly installed incomplete had to talk to customer service more than 5 times still not complete, messy left tapes and didn’t have good manners look for something or someone to blame instead of doing the installation all excuses no solution.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See my review for the product. Its all explained there

    No, I would not recommend this to a friend