Customer Ratings & Reviews

Agents very courteous and Professionals definitely recommend them

Just what I needed. Works perfectly in the space and I can even roll it out to clean behind it.

Glad to know I have the product protection, pleased with my decision

Amazing protection plan would buy.this 10 times over again.

Love this fridge ...! soooo roomy ... ice maker is awesome... great lighting ...!!!

Great fridge, enough for a family of 4, the ice maker does not take up half the space as many do.

This item is good Since I bought it, I never got any problem, and then gave me any trouble

Geek Squad service was fast, professional, and easy! They hauled away my old chest freezer and brought in my new Samsung Freezer in less than 15 minutes! They arrived in the middle of the 4-hour delivery window and called when they were about 15 minutes away. Very happy customer! TN free warranty is just an extra layer of peace of mind since I've had an Freezer (not from Best Buy) break in less than 3 years.

Good value, worth the money and peace of mind. Great technicians.

Our refrigerator has operated without any issues since we purchased it in 10/2023.

Great service, very helpful during phone contact with questions.

I highly recommend purchasing the Geek Squad 5-year insurance plan for any appliance. We bought this with a refrigerator 4-1/2 years ago. Had recurring issues with the ice maker and since parts could not be acquired to repair it, we received 100% of the purchase price for the refrigerator to put toward a new replacement. Be advised that Geek Squad has up to 30 days to deliver parts, so repairs can take a while if parts are not readily available. Geek Squad dispatch team was easy to contact and nice to work with. They explained everything and assured me that if I was in a "no cool" condition that they would have activated coverage more quickly.

Naomi provided phenomenal customer service during pickup

I bought this refrigerator 13 months ago and am very pleased with it. Haven’t had any problems with it at all. It is retro looking with the curved doors. Cools well. Delivery went great and they reversed the doors for me. This is smaller than my previous frig but holds everything I need for a one person household. Freezer is a bit small. I have thermometers in both freezer and refrigerator areas and they both hold temps well. Would recommend for people living alone or couples.

Best decision I have ever made! No problems, no hassles, no drama!

I love this refrigerator. The ice comes in three different sizes and the water from the door is very convenient. The only problem with the refrigerator is that the shelves need adjusting to fit a gallon of milk to stand upright. I absolutely love this fridge.

Love my freezer / refrigerator and the warranty assures me that it will last

This protection plan has always been worth while for me and saved me quite a bit of money over the years especially after the standard warranty expires.

I will never buy another appliance without GSP because most appliances will not last 3+ years - like it or not, thats the state of the things today. We have also tried Assurion thru Home Depot and GSP is 100x better - the phone service is easier to use, the technicians seem to be more knowledgeable and easier to work with. One time, Assurion sent a "technician" that did such a sloppy job with reassembly that we had to have a 2nd appointment to fix their issues.

Great add on with purchase when we order our tv for the house