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Customer reviews

Rating 4.5 out of 5 stars with 4614 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 4,614 reviews
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased protection plan for our Samsung refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Insurance plan from a retailer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No nonsense insurance plan. It breaks, its replaced fast. Not a 3rd party insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment. Will cover spoiled meat if freezer goes ou

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this extended warranty after new refrigerator came with a broken door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents work really fast and clean, they were right on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems like a good plan

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection just in case but did not use it yet. Seems to be a good plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to make sure that my fridge was covered. Now I don’t have to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered my refrigerator fast and installed it quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still under warranty. Haven’t had to return anything yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD ADDITION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE WHIRLPOOL WARRANTY WAS KIND OF LIMITED SO $79.99 FOR 3 YEARS TO COVER EVERYTHING WAS WELL WORTH IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully haven't used this yet but support and price are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery crew was very careful with the unit and had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, and gives peace of mind on an expensive appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comforting

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have piece of mind in protection! Thanks Geek Squad! You’re the bee’s knees!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection for major appliances. Geek squad easy to deal with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my fridge and worth it since the fridge was 2k. No issues yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great fridge and i really like the ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't usually get warranty coverage for new items but since this was a floor model it seemed like a good idea.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Long hold time and coverage issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a service visit on my new fridge so I started with Geek Squad. After a long hold time I was transferred to manufacturer. More hold time, during which I was able to request service through manufacturer's website. That went well. I have noticed that the 5-year Geek Squad service contract is actually only 4 years since the manufacturer does all service calls for the first year and the contract expires 5 years after the installation. This seems wrong.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan never fails to protect your product.

    I would recommend this to a friend