Customer Ratings & Reviews

I live the 3 doors and its very spacious. Water and ice dispenser was a plus.

I recently moved in to a new home. I needed a new refrigerator and did a lot of research on line to find a high quality refrigerator at a good price. I selected one from Best Buy and had them set it up for me as we all know how stressful and difficult moving is! They Geek Squad did a great job of setting up my new refrigerator and showing me all of the features it has and how to use them.

Im confident that my fridge will be covered for the five years it has. I have used their services for a game console so I'm sure they can help me for a fridge.

Who You Going To Call??? No not Ghostbusters!!! “”””””GEEK SQUAD””””””” Geek Squads iron clad , 3- years of geek squad warranty protection for that special new refrigerator purchase from Best Buy. What’s not to Love about that!!!! Do your family a favor purchase the 3 years of geek squad warranty. They can help watch over your most important purchases from Best Buy!!! Love Geek Squad!!!!

Our product broke the first year, Geek Squad told us to contact the manufacturer for repair. We got a full refund for product from Manufacturer. When we asked for our Geek Squad money back, they took money out for the first year of use. We said we didn’t use it. They said it didn’t matter and the GS warranty started the day of purchase. We argued that we used the manufacturer warranty. So you pay for 5 years but GS only warranty’s it 4 years and you use the manufacturer warranty the first year.

Easy to use when you need it and it actually covers issues!

The Geek Squad protection plan is a must have for modern appliances since you don't know where the components are made. If one thing goes out, and they don't make the component anymore, you would be out of luck. 3 years is a good length of time for worry free use. We actually needed to use this on our German gas dryer and the protection plan was well worth the money with that one use.

The geek squad service is great but the only thing i didnt lik is the the gentleman who came out was not honest because we were suppose to get a refund and he put our refund towards a 5 year warranty on our refrigerator which we did not need necause we already purchased the geek squad protection.

The service person was very professional and timely. Unfortunately, no parts were available. So had to return the freezer.

Great, very helpful and informative. Just wish I would’ve gotten the 5 yr warranty. 2nd time I’ve had this issue with my Samsung smarthub refrigerator and they took care of it right away.

I have purchased several extended warranties with appliance purchases at Best Buy. I have never had any issues getting items repaired.

We've had this service for 2 yrs now and feel it is very much worth the price. We've used the service mostly by telephone and it had helped us out since my husband is now working from home due to covid. The service was instrumental in helping him get set up with the computer for work in a timely manner. In the past, we've used the service to hook everything up for us when we've moved as well.

Great warranty coverage that i can count on all tbe time from best byy

Very good item for the money. Works well. Does what it needs to.

This may be the only way to get BB attention. I've recently purchased this fridge for my rental house at the store with my rewards number and the purchase shows up, as does the purchase of the 5 year plan, but it doesn't show under my Geek squad plans and services. I have to hunt for it. and the receipts are only on there for two years. What will I do then? It happened with a stove I bought a little over a year ago. I have a ticket in but it's still not showing. Get your sh** together Best Buy. Show all my plans that i pay for. Thanks 5Year Standard Geek Squad Protection 5 YR GSP $ SKU: 7873203 Quantity: 1

Good service. They are very efficient and responsive.

I highly recommend geek squad protection to everyone. I bought a refrigerator 3 years ago and kept having problems. After several repairs (which they were great at coming out), they decided to replace it even though I still had two more years on my plan. So when I went to get my replacement at full value, I didn’t hesitate to purchase the plan again. It’s worth it.

This a modern look skinny refrigerator. It fits in an small space and is flatering. I just love the new look in my kitchen.

The guys are great and knowledgeable. Very professional too!

Brand new dishwasher received with defective handle. We live in a rural town so no factory reps available and no local Best Buy (miles away). They made provisions for me to have the part ordered and installed by a local appliance repair store in our little town. Geek Squad had me pay the local person and they reimbursed me via a debit card for the full amount of the repair. Worked like a charm. Thanks.