Customer Ratings & Reviews

Great service having my fridge installed. Fast and knowledgeable. They even had to remove the handles to get it through a doorway.

Installed my refrigerator real fast and neat also helped me with my laptop and printer Thank you geek squad!!!

Haven’t had to use it yet but it is nice piece of mind having it.

Even if I never make a claim on this protection plan, the price was reasonable enough that the cost will justify the peace of mind I will have over the next five years. I've used the Best Buy & Geek Squad protection plans in the past and am very impressed with how the work. And I love my new LG fridge so much that I'm really hoping that I never do have to make a claim. The peace of mind for the next five years is well worth the cost.

The Geek squad is usually very good which is why I purchased a $500 warranty with my Samsung Bespoke Refrigerator.

Haven't had to use this yet but I will keep it in mind in case I do.

Some damage with the first freezer that was delivered. BB processed a new unit without any hassles. Delivery guys did a great job of getting the freezer into my basement and setting it up.

excellent refrigerator, we bought it and before the shipping day we re-measured the width of the door and it didn't fit, we had to cancel the order and buy a somewhat smaller one at Best Buy. The attention at Best Buy is very good.

My first Amana Refrigerator delivered had some scratches inside, door seal wouldn't seal & bottom bracket didn't like. Best Buy was happy to exchange & deliver my GE refrigerator I upgraded to. So far everything is perfect. (Day 1)

My wife and I purchased Geek squad 5 year protection plans on both a 65" high end (9500 series) Samsung TV which we really love, and a Samsung fridge. We haven't had need to call them for service but feel comfortable that we are covered for repair or replacement on both products which we purchased within the past 12 months. By shopping around we have found that the cost of the Geek Squad plans is lower than some of the competitive stores.

Glad tohave the assurance of support & repair. I've used Geek Squad before and was Very Satisfied with the experience. They were Kind, Listened Intentfully & Explained Service.

This is good for our refrigerator in case there is a problem.

Love this refrigerator. No complaints. Wife loves this refrigerator. At first she wanted me to buy one less expensive. I talked her into buying quality one time purchase. And she's been thanking me since.

Thank you for install my refrigerator, the guy was so nice and helpful. You guys made everything so easy for us. S

Service was very good. They knew what they were doing. They put it in well I wouldn’t hesitate to use this company again.

Love that we are protected it helps knowing any where down the road 5 years I will have the coverage and don’t have to buy a whole new piece of equipment

Again the agents did a wonderful job taking the refridgerator and putting it back together.

Helped me when i needed them anytime. Everyone was super nice and patient. Wverh question was answered. My fridge tore up and they helped get me in the right place if they werent able to help me with a specific thing.

geek squad was a reasonable price. we have used it before. We know we made a good purchase to protect our new amazing fridge. The service at best buy rocks so we aren't worried because we know we will be covered.

Awesome installation process! Virtuous, on time, professional, and walked us through the setup once installed!