Customer Ratings & Reviews

Best Buy has the best protection plans and i highly recommended their Concierge Service! James Rowan was a life saver and a stress reliever when i was purchasing appliances for a new home and trying to arrange for delivery and installation from another state!

Best Buy has the best protection plans and i highly recommended their Concierge Service! James Rowan was a life saver and a stress reliever when i was purchasing appliances for a new home and trying to arrange for delivery and installation from another state!

Cant really say much about this besides, Im glad that I have extra coverage to give me a piece of mind if something does go wrong.

Haven’t used it yet hopefully won’t have too but I’m comfortable with the price

We love the fridge but realized it does not have enough storage. We actually had to purchase some storage containers which do work really well… otherwise we do love the fridge

Had a refrigerator with manufacturing defects. Fortunately, we had an extended service policy. Therefore would not purchase another refrigerator without an extended service policy Geek Squad.

So glad we received protection from the geek squad. I am already utilizing to support proper water line installation.

It’s great to have an extend warranty for a piece of mind. The only two things I didn’t like about the warranty is, a three year warranty runs concurrently with the manufacturer warranty which means you pay for 3 years but actually get two years. The other thing is if you have an issue within that first year Geek Squad will directly to contact the manufacturer. That’s crazy, my thoughts are why am I paying you?

They are quick to take care of all the issues you have when a problem happens! And friendly!

They helped us pick it out and super fast got in my car!

The refrigerator was very spacious and the young lady that helped me chose the correct one was very knowledgeable

Love how easy to clean and spacious shelfs. Only rhing i dont like is the slow ice dispenser and small capacity. Keeps food cold and plenty of room

The service of the warranty was worth the price of the fridge.

The geek squad has always been helpful and very knowledgeable.

We used this protection when our freezer stopped working and all the meat inside spoiled. The replacement freezer was delivered and we had to restock it, but we did file a claim for the spoiled food. I believe we had the check for the claim within a week.

Bought a kitchen aid refrigerator. It hums/buzzes so loud I had a technician come out; only to find this is normal for this particular model. I do not think this refrigerator will last up to its warranty and I am so glad I purchased this extended warranty.

FIRST OF ALL THESE GUYS ARE AWESOME. I CAN ALWAYS COUNT ON THEIR EXPERTISE AND TIMELINESS.

I bought the extra 3 year plan. You can never have to much protection. My mind is at ease because now i have 5 years altogether. This refrigerator has 3 drawer compartments with water, ice machine ,plus a water diffuser that fills automatically. With any electronics always be protected.

I purchased my old fridge and didn't get the warranty never happening again longest 5 years of my life. Was happy with the price for the 5 years so had to protect the new family member

I purchased this 5-Year Standard Geek -Squad Protection to go with my newly purchased LG fridg.