Customer Ratings & Reviews

Removed all the packing and took with them and installed my new purchase and explained it's operating instructions.

This is great back up to the product because if needed they will be prompt and professional

Easy pickup and a great value for a freezer. The fact that they replace food if it breaks is a real plus.

I haven’t had any issues with my purchase but if the delivery and hauling away are any signs of what to expect then I am doomed

I was looking at other places to buy appliances, and Best Buy seemed to have the best value for their warranties. I like that you don't have to pay for a service fee, it too is covered.

Soon after my freezer was delivered and turned on one of the shelves shattered. I called the Geek Squad and they they arranged for a replacement to be sent out a couple days later. Everyone was so nice and I am happy with my purchase.

[Employee of bestbuy] It’s always a great idea to insure that your items arr protected by geek squad I always get protection great price

Took multiple times, numerous calls, various in-home tech service visits, but end result, frig broke down and they replaced it. Highly recommend getting the service plan!

Geek squad is always a great idea. We haven’t had to use them yet but glad I have it if needed for a great price.

I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.

I typically don't worry about extended warranties as items are being built with longevity in mind. Of course, that's not so with electronics, (built in obsolescence).

Always great to have competent people handling your precious gear. And GEEK SQUAD always delivers on care and quality.

I’m glad I purchased the membership, Geek Squad has helped me out so much.

My geek squad protection plan always comes in handy I have it fit all my Appliances and textra and whenever something goes wrong they're Very professional and are a literal lifesaver

They delivered and hooked up my refrigerator beautifully, left no mess and took all of the packaging with them

Greek squad protection is awesomefor have the feeling of insurance if there is a problem!

The warranty is good but there are a few items you should red in fine print. As with my experience with broken TV, the item is taken and they can take time to repair it and you will be without the appliance for a few weeks. Bestbuy tries to sell it to you. Often unnecessary if too expensive. Take it if you must

My family really likes the functionality of this refrigerator. The space inside offers great storage and the side shelves provide room for larger items such as gallon milk containers.

I purchased this policy because it was 1/2 price and was the same price I would pay to get a backup device installed in my car. So for the same money, I got the install and year of geek squad service. I saved on my Apple care too. If the price was 150 a year again I might buy it again.

The Geek Squad protection plan seemed like a more affordable option than the TotalTech yearly plan. I haven't had anything break or need to be replaced but believe this will be a better value.