Customer Ratings & Reviews

3 year standard geek squad protection gives me the peace of mind needed for appliances should it be needed especially with devices that are not available and aren't as long lasting as previous models.

It’s great no problems with it they don’t make much question they focus if to give you the best service

Got the protection just to be on the safe side. Very nice to speak with when delivered

Geek sqaud service is the best, no wories no hassles, you have a problem and geek squad takes care of it.

Geek Squad is Always prompt with helping out when in need!!

Geek squad is definitely worth purchasing. Great customer service and willing to help you out. They make sure they get the job right

I always buy the extended warranty on refrigerators. The last refrigerator had to be repaired several times. It is worth the money to pay upfront for the expected repairs.

I purchased this in case I need it. The plan will cover any issues that I am worried about in the future. I normally dont buy warranties but this one is perfect

I’m so confused. I bought an Insignia refrigerator in Oct 2020. The freezer fan is starting to get super noisy. I’m so disappointed. I have the Geek Squad plan but when I called they said I have to come into the store to set up an exchange. They transferred me over to Insignia. Insignia said I need a GSS number? I was on hold for over 30 min. I just want my fridge fixed. I love it otherwise. So frustrated.

This is a great added protection to your purchase. I have had to take advantage of this when my product stopped working and Best Buy is great to work with and loads of communications along the way.

The security of having this “in my back pocket” is a great feeling.

Geek squad is very well staffed and has people that actually know what they are talking about.

Bought for a rental property. Seamless installation and when purchased it was one of the only units in stock. It has been fine since it was installed.

Peace of mind is priceless and when an appliance fails you want trusted experts to make repairs with no worries about the quality of their training and their ability to make the repairs in the proper way with the correct factory parts. I wish they were available for car repairs.

If you want peace of mind this product is the one. I don't have to worry about broken or failures parts.

The 2 service men were strong and fast. They were punctual too.

They always provide outstanding support and service anytime I have a product issue. I would highly recommend spending the extra money to purchase one of these plans. It's better to have the peace of mind.

Haven't had to use the geek squad for my new fridge but happy to know I have a five yr protection plan.

Best Buy is the best store I like to buy items in this place the customer service are excellent

I Appreciate the Produce that we recieved and am so far very pleased with the products Progress and service. This will be Updated at a later Date. So Far So Good!