Customer Ratings & Reviews

The Geek Squad Product Protection Plan is great! You never know when you'll need it or if Geek Squad will be needed to repair/fix any issue. I always get the plans for my purchases as extra protection.

Guy do a awesome job considering some of the cheap products made now days. They've always been good to us. They honor their warranty!

I have not needed to use my warranty yet, but Hallie was very helpful when I needed help with an installation problem. After talking to the salesperson, managers, etc. Hallie finally heard me and helped with my problem. She encouraged me to keep my warranty. Thanks, Hallie.

Great warranty. Haven’t had to use it on my item but heard it’s a great warranty plan.

Geek Squad is,where its at. Guys are professional and trustworthy.

Great to have this peace of mind for the expensive appliance. Hope to never have to redeem. Great option, though!

After only having my new appliances for less than two weeks I call geek squad for help on my stove light. Only to find out that they do not have LG support in my area so they were not able to help me and I would have to call another number through an LG supplier direct. It took over two hours of phone calls to get help

Definitely worth every penny. Got open box fridge with issue and they replaced it without any questions.

Replaced fridge when warehouse sent wrong fridge by mistake and offered me a gift card for the inconvenience.

The guys came in, inspected the item, order the part, came back, and install it. The refrigerator's drawer is working with no problem. They are fast and professional

I consider this pay service better than lowe's on home depot

Haven’t needed to use this yet! But we are certain that it will be tip top like everything else!

Geek Squad to the rescue! Warranties shouldn’t be a necessity, but in todays ever changing product line, they are a must!

Hi, I truly loved the store in Mount Dora FL. Everyone was very eager to help and the employees experience are extremely great.

The agents brought in my refrigerator and set it up. Ready to make ice and keep the food nice and cool. Great job done by the GEEK SQUAD!!!

Always good to get warranty. Protects against defects which usually appear in the first 2 years

I have purchased many TV's and Appliances from Best Buy and always add the Geek Squad protection for total piece of mind. The team at the Deptford Best Buy has always done a terriffic job from beginning to end.

Got the warranty as the refrigerator I purchased was for my mom... If problems arise, I want her to have the easiest chance to repair or replace the unit without her needing to spend any money. $169 for 5 years is about $34/yr for that peace of mind. Verdict? Worth It.

This is awesome. You can get your appliance serviced with little to nothing spent. I get all my appliances & TV's inspected & serviced each year.

Agents removed my old appliance quickly and efficiently. The new one was put in place and hooked up very quickly. I got a quick tutorial on my appliance’s functions and a manual for further information.