Customer Ratings & Reviews

Had issue with my Samsung fridge in past. They came out and explained issue with ice maker, brought a new kit for installation, and worked great. I bought the same Geek Squad protection for my new LG fridge at new home.

it s great service in BB . i am happy with a GEEK SQUAD service. i d recommend it to everyone. happy

This service is great & I recommend it HIGHLY to anyone to get if possible. It pays for itself without a doubt. I appreciate the hard work of the technicians and they are always pleasant and courteous.

Cannot really detail how an extended warranty is as far as quality? However it’s best to have one when making an expensive appliance purchase then not having one if performance of the appliances go bad.

[Employee of bestbuy] Geek Squad protection is a must! I get it for all of my large appliances

Geek Squad installed my new refrigerator after taking out the old one. They were very efficient in their work and explained me all features of the new refrigerator.

Looks like great coverage, but have not used it for a claim, so I do not have detailed feedback yet. Found it desirable for high ticket items, just in case.

Considering what you get out of the Geek Squad coverage, it is quite a good value when buying for high valued, complicated equipment.

Good refrigerator the food is cold all times best one

Glad I bought the Geek Squad extended protection. The Refrigerator only has a one year warranty, so I wanted the added coverage and local repair service.

It is an extra money I bought to protect my purchases. It is worth if something wrong with my fridge. It is looks like car insurance. Used when needed but the quotes not going up if you claim.

Love Best Buy warranty. Would recommend over and over

We always get extra coverage on expensive appliances. This has always worked out for us when an appliance goes out after a couple of years for some reason.

Geek squad always great ton work with! Minimal stress and good coverage.

Just added on the extra warranty for refrigerator so haven't had to use as of yet.

Bit overpriced 3 year warranty for an item purchased for less than $400 but it's a need.

Great product exactly what I needed it for and everything worked so far

Always get the warranty just in case. You never know.

Good service, reliable, when your items start failing it good to have this service to get your items fixed.

I haven't needed to use it but figured I'd purchase the 5 year plan. covers just about anything if it goes out. my old refrigerator didn't have it and just to have it looked at cost the price of the 5 year plan. hope I don't have to use it but glad I have in just in case.