Customer Ratings & Reviews

Great people. Excellent services. On time. Will recommend to get protection plan

I buy the protection/replacement programs for everything I buy. Well worth the investment. Better than having to pay for a whole new one if it breaks and the prices for the protection are very reasonable!

The Geek Squad in the Norman, Oklahoma are very professional, presents products in a way you can understand, very helpful and courteous ‼️

Lots of storage, very sturdy shelves and many options to move the shelves to optimal spot.

Geek squad service is the best. I called I received an immediate response they solved my problems very quickly. Also any additional cost to get the geek squad service when purchasing is well worth it.

I don’t like that we don’t get the amount of the protection back but still a good deal to get what you paid for item back

Plenty of space inside the fridge. Freezer is large and easy to open. Water dispenser is slim and works great

So far have not had to use the warranty, which I am perfectly fine with of course. Nice piece of mind if we do in the future.

The agents carried the refrigerator up a long flight to the second floor kitchen - no problem

The Geek Squad has been very good about helping us out with a fridge that was a lemon and replacing it with a different one that was in stock.

Grateful to have warranty for the next three years

Best Buy in my opinion has excellent services. The employees are well trained.

The refrigerator was delivered on-time and installed effectively. The service people went out of their way in helping me to disconnect the old refrigerator's water line to the ice cube maker.

They practically rebuilt my washer and now it runs like new. They came back a couple of times because of parts shortages but they were persistant. Very professional.

Seamless and a good deal. Can’t go wrong with the Geek Guys.

The customer service agents provided excellent set up and answered all of our questions regarding our refrigerator/ freezer.

My item was delivered and left in the middle of my kitchen. I did not realize that there was a check box somewhere that indicated i wanted the delivery person to put the fridge in place and remove the packaging. Service has been a nightmare. I understand that we are all short-staffed, but waiting 2 weeks to get an appointment then another 2 weeks for the part to be replaced it ridiculous.

Hopefully, I won't need this for my fridge but its piece of mind knowing that its there.

Required item fo any appliance. Bought if for a chest freezer and im glad i did.

My experience at best buy was very satisfying costumer service was on point in every way