Customer Ratings & Reviews

Worker explained the process of the 3year geek squad protection plan and if anything went wrong with them item we bought, the protection will take affect until the expiration date stated on the plan.

The people who delivered my refrigerator were very good. They took care of everything and took away the old fridge. They were very careful and set it all up nicely.

I always trust Geek Squad to provide the best service.

The delivery and installation on my television set was made very simple and easy. I would recommend the geek squad for anyone who is purchasing a new product from Best Buy.

It’s good to have extra warranty specially in big electronics.

The extra warranty is all worth it. I have had 2 items that have not been repairable and they have done what they say they will do. I highly recommend the extra protection.

We have not had to use it and feel the Geek Squad will provide excellent service if needed.

Purchased the 3yr plan to go with my brand new fridge. Haven’t had to use it yet as the fridge was just delivered this past weekend on 18Apr2021. Fridge was delivered smoothly and installed.

My previous well known branded refrigerator had cooling issues. So I purchased a new refrigerator. For peace of mind, I also purchased two years of extra warranty. I hope I don't have to use this service.

I always buy the protection plan from Best Buy, because the plan could save you money if the product needs repairs

If I ever need it ,it is worth paying for it which was not a bad price for 3 years

Haven’t needed to use it. Hopefully we won’t have any problems in the future with the appliance.

I would recommend this to anybody because it is very spacious,easy to clean it also has so much features to make things easy for you.

Haven’t used yet, but the confidence in knowing any issues will be resolved makes it worth it.

The 5 year standard Geek Squad Protection is worth the extra money. I would definitely recommend their services!

Bought this on a open box refrigerator... fridge looked great but you never know what could of happened between it being opened, returned and put back out for sale. That's a lot of back and forth. Now I'm not too worried about it because I know I'm covered.

The 5-year protection plan seems good for durable goods (like refridgerators) - I've had shorter plans for other products and have not had to use them because there have not been problems with the products. I assume that BestBuy provides the service it propmises.

I always buy protection since appliances always run into issues. Geek squad protection has saved me many times.

Best buy gave me a great deal on the fridge warranty! Thank you Best buy!

We like that we could get extend coverage for the appliance and it will give piece of mind !