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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4631 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 4,631 reviews
  • Rated 5 out of 5 stars

    Extra mile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek’Squad has always went the extra mile for me, through all the problems I have ran into with dealing with Best’Buy staff in the stores, and problems in general.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ms monica

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helpful when needed and quick resolutions- so far no issues with product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on in took only minutes to hook up with no problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    50-50 toss up service geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a 50-50 tossup when dealing with geek squad. Sometimes they are attentive and go above and beyond the call of duty while other times you’re sitting there for hours with no solution dealing with someone who really doesn’t know what they’re doing. It’s a 50-50.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal you can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with my Samsung refrigerator and it came in handy when the refrigerator stopped cooling they gave me full credit and replaced it by letting me pick another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice having the peace of mind knowing that if anything goes wrong it’ll be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet but I definitely wanted the protection for my new fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the plan. But better safe than sorry. I did read reviews from people and they recommended as refrigerator had problems down the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty Helps A Lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased my refrigerator and haven't needed to use the warranty yet, but I know it is very handy when appliances get old and break down, fixing becomes very expensive to pay for parts and labor. I think it is a good choice to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Service and 100% professional.. A pleasure to deal with... easy from problem to total satisfaction. The Pinecrest Best Buy is the Best store in Miami...A++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In today's world of uncertainty BestBuy warranty gives you a peace of mind. Being local they are very responsive and feels more trustworthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You better buy a warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A MUST- HAVE as Best Buy 1st delivered us the wrong fridge and then brought us 3 different fridges that did not work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great warranty program i have not being able to use it but they offer great services

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    This is a MUST have

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This protection plan is a MUST! It saved me $1000 from buying a new Tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly. Thanks Best Buy for be trusted and tested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. When I call for service, they respond immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all electronics getting more complicated and expensive it is nice to have peace of mind that any issues will be handled competently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope I never have to use this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing that one of my most used household appliances is covered by insurance. I hope that I never have to use this in the future.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Arturo. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    The Coverage Continues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always feel better knowing that when the manufacturer's one year warranty expires, the protection continues. Haven't had to use for this item...yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff at the location we go to. Very helpful, knowledgeable and assisted in loading our items.

    I would recommend this to a friend