Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 4631 reviews
(4,631 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Extra mile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek’Squad has always went the extra mile for me, through all the problems I have ran into with dealing with Best’Buy staff in the stores, and problems in general.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
ms monica
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.helpful when needed and quick resolutions- so far no issues with product
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came on in took only minutes to hook up with no problems.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
50-50 toss up service geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a 50-50 tossup when dealing with geek squad. Sometimes they are attentive and go above and beyond the call of duty while other times you’re sitting there for hours with no solution dealing with someone who really doesn’t know what they’re doing. It’s a 50-50.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best deal you can buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this with my Samsung refrigerator and it came in handy when the refrigerator stopped cooling they gave me full credit and replaced it by letting me pick another one.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice having the peace of mind knowing that if anything goes wrong it’ll be taken care of.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had to use this yet but I definitely wanted the protection for my new fridge
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had to use the plan. But better safe than sorry. I did read reviews from people and they recommended as refrigerator had problems down the line.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extended Warranty Helps A Lot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased my refrigerator and haven't needed to use the warranty yet, but I know it is very handy when appliances get old and break down, fixing becomes very expensive to pay for parts and labor. I think it is a good choice to have it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Service and 100% professional.. A pleasure to deal with... easy from problem to total satisfaction. The Pinecrest Best Buy is the Best store in Miami...A++
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Go Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In today's world of uncertainty BestBuy warranty gives you a peace of mind. Being local they are very responsive and feels more trustworthy.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
You better buy a warranty!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A MUST- HAVE as Best Buy 1st delivered us the wrong fridge and then brought us 3 different fridges that did not work!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great warranty program i have not being able to use it but they offer great services
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
This is a MUST have
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] This protection plan is a MUST! It saved me $1000 from buying a new Tv
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insignia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly. Thanks Best Buy for be trusted and tested
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. When I call for service, they respond immediately
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With all electronics getting more complicated and expensive it is nice to have peace of mind that any issues will be handled competently.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Hope I never have to use this.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great knowing that one of my most used household appliances is covered by insurance. I hope that I never have to use this in the future.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Arturo. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
The Coverage Continues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always feel better knowing that when the manufacturer's one year warranty expires, the protection continues. Haven't had to use for this item...yet.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great staff at the location we go to. Very helpful, knowledgeable and assisted in loading our items.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friend
