Customer Ratings & Reviews

The agents were Profesional and fast. And help correct issues thats arised

Took really good care of me, very helpful and friendly.

this was a good service done on time we are very glad.

I had one bad refrigerator and it was super easy to get get squad to help me out. Without it I would of been spending alot more money to buy a new one

Excellent product .so far I’m in love with my new refrigerator

My warranty was deleted some how during the exchange process. But, after a few hours, Best Buy rectified the issue. They serviced my fridge and it’s like new. No issues, thereafter.

The geek squad person was able to resolve my refrigerator problem immediately and was able to detect the other issues with the new refrigerator and resolved it. if your buying a product from bestbuy, then buy geek squad protection too..very reliable

I love every part of it. Very well recommend for any one.

We always purchase the extended warranties with any major purchase. The Geek Squad was a savior when we purchased our Sansung refrigerator several years ago due to ice maker.

Best Buy geek squad protection is the best warranty and a must for any purchase. They replace faulty products or replace it no questions ask. Better than manufacturers warranty.

Bought this for my fridge. Have had issues with my fridge from the 1st month. Since whirlpool never did anything on their end to fix my issue I called Geek squad and got a tech to come check my product. The tech came out and said the fridge showed everything normal but he clearly sees what the issue is. Never heard again from them and have not bein able to get my issue repaired or replaced.

Love my new air fryer. Bought one for my son too.

The agent delivered and set up the freezer beautifully

I purchase the extended protection plan, hoping to not to use it but if I need it I know it will be there for me.

Installed fast and professionally also get to stay with a peace of mind having geek squad

Ok so this is a great thing to have no matter what. It give you the extra protection you need. Best buys geeks are top of the line! They knowledge about the products are sensible to no one!

samsung fridge very skeptical of product if i have problems i know best but will fix it

My TV was installed with a greatest of care and everything was explained to me in detail. My freezer was delivered and installed with the same amount of care and concern.

Best decision, my fridge was damaged from the get go and having the plan help a lot

It is a 50-50 tossup when dealing with geek squad. Sometimes they are attentive and go above and beyond the call of duty while other times you’re sitting there for hours with no solution dealing with someone who really doesn’t know what they’re doing. It’s a 50-50.