Customer Ratings & Reviews

I guess it’s pretty cool. Never needed it for a fridge. I use it on my Xbox controllers all the time. Basically just trade them in when worn out.

The geek squad is dependable and trustworthy. I’ve never had an issue.

They called me after my purchase a month later to make sure everything is working and even give me the information for them to come visit and check that everything is working in order! Good costumer service!!

Excellent services. Great people when you need assistance

Bought this for my fridge. Have had issues with my fridge from the 1st month. Since whirlpool never did anything on their end to fix my issue I called Geek squad and got a tech to come check my product. The tech came out and said the fridge showed everything normal but he clearly sees what the issue is. Never heard again from them and have not bein able to get my issue repaired or replaced.

Be careful, the BB Protection Plans run concurrently with the manufacturer's. So when I purchased a 3 year plan, I assumed it would extend the manufacturer's plan of year by 3 more, so four year total. That is what I was also told by two different sales people. But no, it runs concurrently, so I actually payed for 3 additional years but am only getting 2, since by the terms of the agreement BB will submit warranty claims first to the manufacturer.

We purchased to extended warranty plan on the freezer because the last freezer went out and over $200. of food had to be thrown out and it was covered.

I've had the Geek Squad Protection for other appliances and their service has been excellent.

It better to get warranty on high price ticket items because if you decide to cheap out it can come back to hurt your wallet it repaireds.

YES, sometimes I like to save money, but sometimes I want to have a peace of mind and get the best warranty/Geek-Squad protection for my investment. And this is why I choose "5-year Standard Geek Squad Protection ." THANKS GUYs

I purchase the extended protection plan, hoping to not to use it but if I need it I know it will be there for me.

This is a very good fridge it’s roomy I can fit all my items in it perfectly

Haven't yet had to use the protection plan, but having it provides peace of mind.

Have not had to use the warranty yet so I cannot comment on how well it would respond to a claim. I will say that the price for the 5 year warranty was $200. A 5 year warranty from Sears for the same refrigerator was $580.

This items came just as i thought and we love it!!

It is always nice to see when major appliances have option for additional warranty purchase. Price was reasonable and peace of mind of having it if its ever needed.

Have not had any trouble with the refrigerator.Not used

I used the warranty to replace my fridge . I had no issues with the claim

Great knowing i am protected for 5 years of service with professionals

heard good things about Geeksquat in the past. I didn't really try them until I owned my own appliances. Glad I have them. they are responsive. you called them, they come to see you the next day and solve the problem. Highly recommended.