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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4631 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 4,631 reviews
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the five year protection for my new freezer for my piece of mind great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased and used the GSP plans in the past and have not been disappointed when it came time to receive service. I fully expect to have the same experience with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent offer to protect your investments. Great value and great customer experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little premature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems like a good warranty. We bought it because so many refrigerators with built in icemakers/dispensers have problems down the road and Best Buy warranties only cost about half compared to bloated competitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope the refrigerator last long enough so I don't have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy selects their people well when it comes to servicing your appliances. The Geek guys are always great and efficient and gets the job done with a smile! Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service! Gives you peace of mind for all your appliances!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mistakenly put in by the employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was mistakenly put in by the employee who checked me out for the purchase but they helped me change it from 3yr to 5yr protection (which is way better)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase a protection plan with a big appliance purchase. Appliances are not made to last how they used to back in the day.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third one I've got for my relative! Great choise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG - 27.1 cu ft Side by Side Refrigerator with Door in Door, Craft Ice, and Smart Wi-Fi - Stainless steel nice LOVE THE SERVICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is great at honoring warranties. Will always get them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greta item and staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team... Always available.. Their knowledge is outstanding

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind tech support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Good tech support when needed. Hopefully they're able to assist me if and when my appliance falters,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thumbs up geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use it yet but have bought before and was glad I did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty service I recommend it to everyone if you’re purchasing any kind of products, they offer it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Extended 5year Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new French Door Samsung refrigerator, and decided that the 5 years extension was a fair price. I'm happy with the purchase and the peace of mind that goes with it. The salesperson was great, and very honest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge has lots of room very spacious and I got two so you can feed and army

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed fast and professionally also get to stay with a peace of mind having geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems reverting what looked like negatives on all my pictures and computer, spoke to Geek Squad and went remote ! He was fast and very knowledgeable !

    I would recommend this to a friend