Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 4631 reviews
(4,631 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great for warranties
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product to get for returns and warranties.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Pretty nice fridge but ice make is an issue.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All in all, this is a very nice fridge. We had a problem after awhile with the ice maker though. Had it replaced free because we were under warrenty. The real issues we had were with the delivery people. The rudest and most incompetent people we've ever dealt with. The morons almost flooded our kitchen after they left. No one at the Geek Squad could help us. I had to personally go to the store and speak with a manager who gave us a small compensation. I will probably not buy any large appliances from Best Buy anymore. Too many problems with delivery people and customer service.
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We’re sorry for the inconvenience that this caused you. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Not used yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not utilized this but hopefully it works when needed
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Lack of Technicians
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased geek squad protection for all my products I purchased. I was recently disappointed when my dishwasher stopped working and I called to set up a service apt. There was no one on the geek squad team that could service my product. I don't see a point in paying for a protection/service plan if they don't have technicians on their team to service the products.
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always have to get the geek squad coverage for my devices!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonable price for insurance for 5 years of peace of mind
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havent had to use yet but i never had an issue . I like that the olan is 5 yrs lowes went form5 yrs to 3yrs so wont be buying from them.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
In love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product .so far I’m in love with my new refrigerator
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is worth the money. I am not super tech savvy so this will be a great asset when I have any problems. They are going to come out next month to install all my purchases.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Repairs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful and organized. We were able to get appointments right away to fix our appliance.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the money
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Worth the money we definitely consider buying it again
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As you can see we do quite a bit of business with Best Buy. Good selection, great prices and the best hassle free protection plan I've ever had to deal with. Things break, usually out of warranty, be prepaired.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
happy shopper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the price for the three year contract from best buy was a lot less than the price from the refrigerator manufacturer
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a firm believer in getting extra protection on expensive appliances. They have come in handy more times.than not. Save your self the headache and money later on and get the extra protection. It is well worth it.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love every part of it. Very well recommend for any one.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took really good care of me, very helpful and friendly.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Wait and see
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't say much as I haven't had to use Geek Squad to help with anything so 5 stars for now.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Well worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This warranty is well worth the price because it is much easier to use than the manufacturer's warranty.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Purchased five year geek squad warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a three-year warranty instead of the five year warranty I went into the store and it was very easy to change geeks one warranties are the best in the game
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this was a good service done on time we are very glad.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friend
