Customer Ratings & Reviews

Worth it for the peace of mind! I bought this alongside a refrigerator. I've read somewhere that refrigerators benefit from this extended warranty.

Beware of these service plans, these types of "warranties" seem harder and harder to use. I have normally purchased my large appliances from Best Buy because of the service plans, but I am considering going elsewhere in the future. Fridge has been having an issue and I called to get the fridge serviced, they tell me that the fridge has a warranty with the manufacturer for 10 years parts and 5 years labor. I spent two hours trying to get ahold of Whirlpool and finally talking to them they confirm that but the warranty does not cover the service call to see what is wrong with the fridge, so I am geek squad tells me this time they won't authorize the service call without a RMA number that I need to get from the manufacturer, so I have to waste more time now to get this information. I was a big believer of Best Buy and Geek Squad, this has changed by this whole experience.

LOVE the Geek Squad service!! Fair prices for great service. Highly recommend for every electronic or appliance purchases.

I always buy extra protection on all of my products... Everytime I've had a problem...Geek squad solved it quickly...

I would be lost without the Geek Squad. I've also used them in the past for other problems unrelated to kitchen appliances.

They work great! Haven’t had to use them yet but I’d say there good

I really like the geek squad plan because they look up by phone number and have all your information, you don’t have to find that receipt

Protection is always good. Have had two products that have needed fixing.

I’m sure it will be worth my money if I ever need to use it. The Geek squad service guys are really nice and professional.

Always suggest buying the 5 year warranty because it’s really good peace of mind if something breakdown or stops working properly.

I love this refrigerator it is quite looks beautiful. Can hold anything you have room for inside super spacious. Wish the front was magnetized and no finger prints but that's minor nit picking

Called with issue was told the noise my fridge was making due to ice maker not hooked up . it's all good staff member told me to turnoff ice maker switch and all is quiet. Great service helpful

geek squad protection is great when my computer decided to fail me they came through for me ,

Decent I guess, haven't needed to use it yet. :) !!!

Reasonable value for three year warranty, good value

Great product plan for anything you get from Best Buy.it really helps with anything other than physical damage to the product.

You should always have a extended warranty plan for all appliances.

Haven’t needed to use it yet but having additional insurance (warranty) on an appliance is a good thing

This is great so if something happens to my refrigerator I can get it looked at without buying a new one

Product protection with Best Buy is inexpensive peace of mind, especially for larger ticket items. I have not had to use this one, but it's good to know it's there if needed.