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Customer reviews

Rating 4.6 out of 5 stars with 5708 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 5,708 reviews
  • Rated 1 out of 5 stars

    Sansung APPLIANCES SUCK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hum, i didn't that samsung dryer is cheap. I reversed door a d screws didnt screw in tight call best buy , best told me to call samsung but samsung was rude told even it a manufacured defect they didnot cover door issues only functional problems and refer me.back to best buy. Eventhough i bought the extended protection buy rep alfonso promised to help me resolve the isue with the stupid but see i just lie to he didnt call me as he promised me. SO IF ARE PLANNING TO APLIANCES DONT WASTE YOUR TIME WITH SAMSUNG BECAUSE AFTER THE 15 DAYS IF IS NOT A FUNCTIONAL THE WONT FIX IT. SAMSUNG SUCKS

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    convenience service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use the service, but I was confident in having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they connected my washer the same day and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use if needed. Very nollegable. Very qick response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and dropped off the washer. They were very friendly and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Purchase and Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    items were installed with no issues, satisfied with the installation and product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it but I guess it’s good. I guess the service is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG WASHER & DRYER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE BUT WE MISS THE AGITATOR IN WASHWE DRYING IS SLOWER IN THE GAS DRYER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the comfort of knowing if there is a problem, it is covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Ext warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect opportunity to obtain extended coverage again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is better to have it and not use it, than to need it and not have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dryer stopped working. Called 800 number for Geek Squad Protection to set up appointment to have it fixed. Geek Squad came out in a reasonable amount of time and fixed the dryer quickly and efficiently. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty helped my washer get replaced though in order to get it replaced we were still out of pocket $400.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet but it will be there if I need it..............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service on my products. very knowledgable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG washer and dryer was exactly as described. The build along with the spaciousness of the machines couldn't be more correct. Wish I had purchased it long ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad def has your back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this service as bst buy has excellent quality products but I know they have helped me tremendously in the past with my computer questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definite buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer! Quiet , easy to install, Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a warranty for any Best Buy product. The only company that has a hassle free warranty process! Items always get fixed or replaced promptly!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where great they installed washer quick and then they took old one very happy

    I would recommend this to a friend