Customer Ratings & Reviews

Hum, i didn't that samsung dryer is cheap. I reversed door a d screws didnt screw in tight call best buy , best told me to call samsung but samsung was rude told even it a manufacured defect they didnot cover door issues only functional problems and refer me.back to best buy. Eventhough i bought the extended protection buy rep alfonso promised to help me resolve the isue with the stupid but see i just lie to he didnt call me as he promised me. SO IF ARE PLANNING TO APLIANCES DONT WASTE YOUR TIME WITH SAMSUNG BECAUSE AFTER THE 15 DAYS IF IS NOT A FUNCTIONAL THE WONT FIX IT. SAMSUNG SUCKS

I did not use the service, but I was confident in having it.

they connected my washer the same day and quickly.

Very easy to use if needed. Very nollegable. Very qick response.

The agents came and dropped off the washer. They were very friendly and efficient

items were installed with no issues, satisfied with the installation and product

I haven’t used it but I guess it’s good. I guess the service is good.

NICE BUT WE MISS THE AGITATOR IN WASHWE DRYING IS SLOWER IN THE GAS DRYER

Love the comfort of knowing if there is a problem, it is covered!

Perfect opportunity to obtain extended coverage again.

It is better to have it and not use it, than to need it and not have it

My dryer stopped working. Called 800 number for Geek Squad Protection to set up appointment to have it fixed. Geek Squad came out in a reasonable amount of time and fixed the dryer quickly and efficiently. Thank you!

Warranty helped my washer get replaced though in order to get it replaced we were still out of pocket $400.

Have not had to use it yet but it will be there if I need it..............

Always great service on my products. very knowledgable

The LG washer and dryer was exactly as described. The build along with the spaciousness of the machines couldn't be more correct. Wish I had purchased it long ago.

I have not had to use this service as bst buy has excellent quality products but I know they have helped me tremendously in the past with my computer questions

Excellent washer! Quiet , easy to install, Great product

I always purchase a warranty for any Best Buy product. The only company that has a hassle free warranty process! Items always get fixed or replaced promptly!!

They where great they installed washer quick and then they took old one very happy