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Customer reviews

Rating 4.6 out of 5 stars with 5708 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 5,708 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, work’s awesome, everything about it is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am soooo glad this Samsung washer came with Greek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad showed up to fix my dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty service i have ever purchased. Very fast and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping never to use it but we know it’s there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with both appliances that we purchased and we were happy to get the warranty just in case there is something that happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appears to be a good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue I have is that the geek squad service does not really kick-in for repairs until the manufacturer's warranty expires

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you.

  • Rated 5 out of 5 stars

    5-year standard Geek Squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we haven't needed it. But it's good to know we have it. Our last washer , manufactured by a different company crashed and burned in 4 years. The one before that lasted over 20 years. Samsung makes a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Customer Service When Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many may not need Geek Squad Protection depending on what you are buying, but it's definitely a good option to have in case you require assistance or are buying something prone to have problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and went over everything with me! I was very impressed and happy I purchased this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy geek squad on majority of my purchases, their policy is so easy to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, fast delivery, quick installation no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer/Dryer installation was done very smoothly and professional services are very good. I would strong recommend warranty services

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended protection on new washer, no-brainer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this new washer, does alot of stuff i wont use. But you have to have the extended warranty. At least i do. Just in case. Hopefully wont need it. But got 3 years of coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLERS WERE GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were wonderful. If I ordered something from best buy. I would want them to bring it to me. Good guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the service I will have to recommend it to anyone purchasing anything from best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased washers and dryers from Best Buy over the years and the warranty on the washer has always paid itself off. I would recommend at least buying the warranty on any washer purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this add-on for my products. Worth it. I had some minor issues and they came out and fix them with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this add-on for my products. Worth it. I had some minor issues and they came out and fix them with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service Repair Specialist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should not have had this use this service since the dryer is brand new and only 3 months old. I did have to call in a request. The Service Repair Specialist was excellent, knowledgeable, and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so glad they have 5 year option on warranty. I don’t have to worry about it for a while

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud machine, but great size! Would recommend or buy again!

    I would recommend this to a friend