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Customer reviews

Rating 4.6 out of 5 stars with 5708 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 5,709 reviews
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have to worry about the appliance breaking down and costing me money to fix it. It will also be replace if it can't be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work from the Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was installed nicely as requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no issues contacting support and scheduling appointments. Techs were professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranties with Best Buy. In the past I would never but based on how the other warranties have worked out when needed this is a must. Hopefully I never need it but if I do...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did this for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did this for peace of mind. I have only ever heard of positive things surrounding Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got this for my washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this after a really bad experience with the installation of my washer that didn’t work. So I prefer to pay for this, just to be sure that I’ll be covered in case the washer stop working.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Have not used coverage yet?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use this coverage yet ? And hoping when I do I can give a better review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems legit. Coverage seems to be on point. Haven't needed it yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Security blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added coverage on a new model ventless washer/dryer. Expensive appliance and my previous unit from a different manufacturer had many problems, so this is for peace of mind.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Goo Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Don’t Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best agent around when u walk in the store they are willing to help u explains differences on products and suggestions I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad wrrnty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used it and i hope i dont need to. I hope the washer purchased lasts longer than the 3 years but f not well im glad we got it....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassurance Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending thousands of dollars for appliances I wanted assurances that my washer & dryer would be repaired cheaply, professionally, & timely should repairs be needed in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it is definitely worth getting. I will get again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great preparation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek squad! Very friendly associates! They planed in advanced and ordered parts before my appointment. In one visit it was fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On final spin after clothes are washed, they come out half dry, Less time in dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have a peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the 5 year warranty. Geek squad is the best. Love Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it because it is important to have and I’ve always had a great experience with their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad service protection is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does a great job with their protection services. I've used them in the past for many items and have never had an issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the service is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't got a chance to use it yet Knowing i have the geek squad service is great

    I would recommend this to a friend