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Customer reviews

Rating 4.6 out of 5 stars with 5708 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 5,710 reviews
  • Rated 4 out of 5 stars

    Where My Geeks At?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong but I will say my dryer broke and was relieved I had this. A little concerning that it broke 2 years in…. But happy I had this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, very efficient waher. Excellent value for the price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use this service yet. But I’m hoping things will work out smoothly if something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan was a great investment. To make a claim was very simple and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that it is a wonderful idea to purchase the service as it will help me if anything happens with my device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not exactly sure how to review this as I haven't used it yet, but I want the 25 Best Buy points

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase extended warranty such as the one Best Buy offer. It is a no brainer to get it with your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot to add protection to my appliances when I purchased online. I went inside of the store and purchased protection for my appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend geek squad for anyone. It’s important to get it on big items like a dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect big purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this plan in case of issues. Reasonably cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    samsung outstanding quality & customer support is great! questions answered when needed, tips , but always a great machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plans. So if something happenes to it you get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting coverage on any item that is financed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had an issue with this team. On time or set appointments. Customer service on point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Installed our New Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Team was amazing. On-time, friendly, installed the washer quickly and ensured everything was cleaned up prior to leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service has worked for far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to have a service order placed on the devices yet, but I like knowing that they are protected for 5 years to come. I will update with any further information as it becomes available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair price for Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, you know that washer is going to need attention within 5 yrs right?And one service visit could cost more than this Protection Plan. Yup, a no brainer as far as I’m concerned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Geek Squad for many of our items. Only needed them once in 10 years and they did a fantastic job

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this story with us! We're so glad you've had awesome service. We're privileged to be there for you whenever you need us. Please let us know if there's anything we can do for you!

  • Rated 5 out of 5 stars

    GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle service, easily to make appointments, CS is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my dryer quickly love the color

    I would recommend this to a friend