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Customer reviews

Rating 4.6 out of 5 stars with 5712 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 5,712 reviews
  • Rated 4 out of 5 stars

    First time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is the first time we have ever purchased one from Best Buy. I don't want to give a five star until we need to use for the first time, however, sounds good in writing and was easy to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I have question they are there to help. If I need someone to come they will send the repair man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer, dryer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team unloaded and installed my washer and dryer with no issues. Professional and knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and were very happy to give recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my washer and dryer i am very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service..!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best service I have been able to pay .. !!! they have a lot of patience and solve all my problems .. !!! thanks for your job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a protection plan is totally worth the money. You never know when the machine will break down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this geek squad protection plan, but generally I enjoy the protections!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the extended warranty for a washing machine. Hopefully I don't need it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Tony. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Appliance install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliances were delivered and installed quickly. No leaks or uneven footing which is the 2 most important to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace Of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did install, great piece of mind knowing the install process was done correctly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new washer and dryer, but not without some geek squad protection. I feel good about this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the warranty has given me peace of mind. As our appliances have aged, we turned to Best Buy to buy a replacement and having the warranty for our new appliance gives peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad protection. An easy process for any issue you may have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very nice and considerate. They brought it in 5he house for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this place along with my new washer and dryer. I have had to use it once. The response was quick and repairs done on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you get a washer and dryer you need to put insurance on it just in case you never know geek squad is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty was nice price gives you a good piece of mind that you don't have to worry about it breaking down and having to buy a new one or paying big repair bills

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel very comfortable buying products knowing i have some type of insurance or warranty when spending alot of money for certain products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 5 year warranty i received will have this new set running when we need it. Great price for money also.

    I would recommend this to a friend