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Customer reviews

Rating 4.6 out of 5 stars with 5712 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 5,712 reviews
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this to anyone. Nice to know we have a peace of mind for 5 years. Worth the extra money invested. Greatest part is they come to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good costumer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation agents do the job quickly and the customer service representative bring a call for give me the welcome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on my dryer, essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a 5 year warranty on a major appliance because that's as long as they last these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. It is always a good buy for a large appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. The dark color is very sleek and it runs very quietly. Would definitely recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad serviceman performed an excellent job repairing our machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad insurance highly recommend to everyone service is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection has never let me down. They are very professional and helpful when they are needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't used the service yet, but I am sure since it is the bestbuy I hope it will be good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always replaced dryers when they couldn't get anyone out here to repair them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have peace of mind. Knowing that if something happen . Someone will help me to repair it and not cost anything because of protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome, they educated me on my new appliance after installing everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry a snap.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the washer and dryer and we have had no problems. Love the set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good service , pretty nice people, fast and easy with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love that Geek Squad replacement product policy. Provides great customer service. Will continue to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it on large appliances.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the service but I guess it’s a good thing? Best Buy is pretty good with following up on the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty came in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just used a 3 year warranty on dryer. So I decided should probably take out another extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just getting the points

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really know what to say. I've used Geek Squad for a TV that had issues in the past, and the took care of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced defective w/brand new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced defective washer w/brand new. Fast and professional guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3- year standard geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took three years appliance warranty because the price was great.

    I would recommend this to a friend